Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrew Rivas

Sterling,VA

Summary

Successful Cafe Manager leading, training, and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Supervisor

Lifetime Athletic Club
08.2021 - Current
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed and implemented strategies to promote cafe products and increase sales.
  • Managed display products effectively to achieve consistent sales with minimal waste.

Street Maintenance Worker

Gettier Commercial Cleaning
11.2019 - 08.2021
  • Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
  • Operated all heavy equipment properly according to employer safety specifications.
  • Removed snow, ice and debris from roadways after storms to clear major transportation routes.
  • Removed debris and snow and kept roadways and parking lots clear.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Forest Park High School
Woodbridge, VA

Skills

  • Transaction Monitoring
  • Fitness Education
  • Staff Management
  • Event Preparation
  • Customer Experience Management
  • Restaurant Operation
  • Suggestive Selling
  • Sanitation Control
  • Continuous Improvements
  • Improve Performance
  • Food and Beverage Service
  • Service Training

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Supervisor

Lifetime Athletic Club
08.2021 - Current

Street Maintenance Worker

Gettier Commercial Cleaning
11.2019 - 08.2021

Forest Park High School
Andrew Rivas