Executive Secretary / Constituent Affairs Liaison
Office of Mayor Pro Tem Jackie Goodman, City of Austin
- Directed the Council Member’s schedule, expertly prioritizing meetings, public appearances, and critical engagements while serving as the key liaison for constituent concerns, fostering trust and productive relationships
- Conducted detailed research on zoning cases, ordinances, and city policies to deliver concise, actionable recommendations, enabling informed Council decisions
- Streamlined Council meeting preparation, creating summary sheets for zoning cases and ensuring all materials were accurate and accessible
- Collaborated with city departments to revamp mail-handling protocols during heightened security risks, ensuring both safety and operational efficiency
- Partnered with community organizations and stakeholders to champion initiatives that reflected the community’s priorities and aligned with policy goals
- Played a pivotal role in the budget review process by developing tools to track funding decisions and facilitating clear communication between departments
- Researched and initiated operational improvements for the Planning Commission, leading to the creation of the Zoning and Platting Commission to address inefficiencies
- Contributed to the development of Austin’s first 'no-kill' animal shelter policies, advancing citywide animal welfare initiatives