Andrew Rivera-Contreras
Manassas,VA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
Language
3
3
years of professional experience
Work History
Manager
McDonald's
Gainesville, Virginia
03.2026 - Current
- Supervised daily operations and ensured team adherence to service standards.
- Trained new employees on procedures and customer service techniques.
- Managed inventory and ordered supplies to maintain store efficiency.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coordinated staff schedules to optimize labor and service levels.
- Resolved customer complaints to enhance satisfaction and loyalty.
Floor Associate
McDonald's
Gainesville, Virginia
07.2024 - Current
- Take Customers orders, Take the money as a cashier
- Assisted in training new employees on food preparation procedures.
- Supported inventory management by restocking supplies as needed.
- Make the requested drinks, Package the food for each customer,
- Clean up the store
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
Cashier
Ross Dress for Less
Manassas, NV
05.2023 - 10.2023
- Would take care of customers with their orders checking them out
- I would also be on the floor helping making the store look nice organizing each section of clothing
- Fix Hangers, and other out of place stuff
Education
Unity Reed High School
Manassas, VASkills
- Efficient workflow
- Quality-focused,
- Team communication
- Customer assistance
Languages
Spanish
Limited
Timeline
Manager
McDonald's
03.2026 - Current
Floor Associate
McDonald's
07.2024 - Current
Cashier
Ross Dress for Less
05.2023 - 10.2023
Unity Reed High School