Andrew Roberts
Draper,UT
Summary
Forward-thinking Operations Manager skilled at leading, and inspiring teams to work more effectively, and efficiently to meet goals. Successfully implementing store structure and culture to ensure maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
Work History
Operations Manager
The Good Guys
04.2017 - 09.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory, stock integrity and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led Operations Managers from Area in conference calls to discuss and implement better working practices and area goals.
- Traveled to various stores across multiple areas to assist with training of staff, and implementation of processes and procedures.
Warehouse Mentor Manager
Fantastic Furniture
02.2007 - 05.2017
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Reviewed established business practices and improved processes to reduce expenses.
- Led conference calls with warehouse managers to discuss and implement new processes and procedures.
- Traveled to stores across Australia to train staff, set up new stores, and to implement processes and procedures in existing stores
Education
High School Diploma -
Mildura Senior College
Mildura, Australia11.1998
Skills
- Labor Relations
- Customer Service
- Inventory Management
- Employee Motivation
- Staff Training
- Onboarding and Orientation
- Work Flow Planning
- Performance Reporting
- Business Development
- Health and Safety Compliance
- Organizational Management
Additional Information
As a member of the Church of Jesus Christ of Latter-Day Saints. I have benefited from holding numerous callings that have strengthened my abilities to train, mentor, and lead staff. I have held positions as Financial Clark, Councilor in a Bishopric, Sunday School Teacher, and as a Stake Sunday School President, presiding over eight different Sunday schools in the area assigned.
These positions over the years have been invaluable in teaching me how to help, assist, and inspire staff to work together towards a common goal.
Timeline
Operations Manager
The Good Guys
04.2017 - 09.2023
Warehouse Mentor Manager
Fantastic Furniture
02.2007 - 05.2017
High School Diploma -
Mildura Senior College