Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Andrew Roberts

Fort Collins,CO

Summary

Dedicated and highly motivated professional with a diverse background in automotive repair, IT support, and construction. Adept at estimating vehicle damages, floor care, and providing exceptional customer service. Strong skills in CAD software, help desk support, and managing teams. Seeking to leverage my experience and skills to contribute to a dynamic organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead /Lead Flooring Installer

The Floor Daddy
07.2022 - Current
  • Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
  • Utilized saws, nail guns and routers to safely complete flooring installation projects.
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Conducted accurate measurements and calculations to verify proper layout and installation.
  • Professionally sanded and sealed floors to complete installation process.
  • Inspected completed installations to verify adherence to quality standards and customer specifications.
  • manage crew and discuss/bid projects with customers

Automotive Estimator

Alacrity Solutions
01.2022 - Current
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Collaborated with other departments and businesses to access all necessary information and expertise to create comprehensive estimates.
  • Determine value of damaged vehicles and submit information to insurance and customers.

Automotive Technician

5003Dubworks
01.2020 - Current
  • Network marketing and manage sales
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Flooring Sander

Select Wood Floors
01.2021 - 12.2021
  • Operated sanders, grinders and basic hand tools.
  • Sanded materials to develop flush and professional finish.
  • Loaded and unloaded building materials used for construction.
  • Finished flooring by leveling, sanding and applying finish.
  • Calibrated floor sanding machines.
  • Skilled at working independently and collaboratively in a team environment.

Help Desk Technician

Qualfon
01.2020 - 11.2020
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Provided basic end-user troubleshooting and desktop support.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Provided on-call support for critical issues related to TeeVo.

Delivery Helper

High Country Beverage
03.2018 - 01.2019
  • Loaded and unloaded Beer onto and off of trucks for fast shipment.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Verified quantity and description of cases received by checking merchandise against packing list.
  • Assisted in receiving, stocking and distribution of Beer.

Pizza Delivery Driver / Manager /Line Cook

Pizza Casbah
12.2010 - 07.2016
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Cooked food to satisfy customers wants
  • managed front and back of house

Education

Bachelor of Science - Cybersecurity And Ethical Hacking

Western Governors University
Salt Lake City, UT
07.2025

High School Diploma -

Fossil Ridge High School
Fort Collins, CO
05.2011

Skills

  • Construction
  • Microsoft Office
  • Floor Care
  • CAD
  • IT support
  • Mechanical Knowledge
  • Vehicle Maintenance
  • Auto Body Repair
  • Automotive Repair
  • Auto Restoration
  • Auto Estimating
  • Help Desk
  • Desktop Support
  • Linux

Affiliations

Sponsorships from Cammus Sim Racing and Gorilla Car Care.

Certification


Class A CDL
Google IT certification
ITIL4
Udemy IT foundations certificate
Theory of electronics certificate
Computer forensics certificate
Cryptography certificate
Tableau certificate
Six Sigma White belt
customer relationship management certificate

Timeline

Lead /Lead Flooring Installer

The Floor Daddy
07.2022 - Current

Automotive Estimator

Alacrity Solutions
01.2022 - Current

Flooring Sander

Select Wood Floors
01.2021 - 12.2021

Automotive Technician

5003Dubworks
01.2020 - Current

Help Desk Technician

Qualfon
01.2020 - 11.2020

Delivery Helper

High Country Beverage
03.2018 - 01.2019

Pizza Delivery Driver / Manager /Line Cook

Pizza Casbah
12.2010 - 07.2016

Bachelor of Science - Cybersecurity And Ethical Hacking

Western Governors University

High School Diploma -

Fossil Ridge High School

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