Andrew Roberts
Greenville
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
24
24
years of professional experience
Work History
General Manager
Jiffy Lube
06.2023 - Current
- Managed budget implementations, employee reviews, training, and employee schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Conduct/receive monthly inventory, submit weekly and monthly orders.
Technician
Water Doctor
02.2023 - 06.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Commercial Technician
Overhead Door Co.
06.2022 - 06.2023
- Expanded clientele base through positive word-of-mouth referrals from satisfied customers.
- Decreased costs by identifying opportunities for preventative maintenance, minimizing the need for expensive emergency repairs.
- Fostered a positive working environment among colleagues through open communication, teamwork, and mutual respect during projects.
- Increased client loyalty by providing exceptional customer service during onsite visits and consultations.
Conductor
Norfolk Southern
02.2022 - 06.2022
- Communicated through various methods to conduct train movement.
- Communicated with train dispatchers to obtain and adjust directions.
- Demonstrated leadership during crew changes by providing clear instructions to incoming conductors and ensuring seamless handoffs.
Conductor/Switchman
BNSF Railroad
06.2014 - 02.2022
- Performed daily inspections on switches.
- Prepared forms, required reports, switch lists and train orders daily.
- Communicated through various methods to conduct train movement.
- Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
- Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections.
Logistics Specialist / Light Wheel Mechanic
U.S. Army National Guard-Washington State
06.2012 - 02.2022
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked and managed transfer paperwork such as packing lists.
- Supervised, issued & inspected all weapons and equipment to the soldiers in the company during drills & yearly trainings.
- Maintained army vehicles, basic repairs, lube fittings, change tires, preventative vehicle maintenance services.
Automotive Technician /Store Manager in Training
Goodyear Auto Service Center
04.2012 - 06.2014
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Foreman
Berg Scaffolding
06.2001 - 10.2011
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
Education
High school diploma -
Franklin Pierce High School
Spanaway, WAPursuing Associate's Degree - interdisciplinary studies
Liberty University
Lynchburg, VASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and development
- Relationship building
- Inventory control
- Employee scheduling
- Customer retention
- Effective leader
Military Service
Army National Guard, United States, E-4, 06/01/12, 03/01/22, Light Wheel Mechanic / Logistics
Timeline
General Manager
Jiffy Lube
06.2023 - Current
Technician
Water Doctor
02.2023 - 06.2023
Commercial Technician
Overhead Door Co.
06.2022 - 06.2023
Conductor
Norfolk Southern
02.2022 - 06.2022
Conductor/Switchman
BNSF Railroad
06.2014 - 02.2022
Logistics Specialist / Light Wheel Mechanic
U.S. Army National Guard-Washington State
06.2012 - 02.2022
Automotive Technician /Store Manager in Training
Goodyear Auto Service Center
04.2012 - 06.2014
Foreman
Berg Scaffolding
06.2001 - 10.2011
High school diploma -
Franklin Pierce High School
Pursuing Associate's Degree - interdisciplinary studies
Liberty University