Andrew Robles
Humble,TX
Summary
Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives, with well-developed administrative skills in team communication, data entry and scheduling. Career-minded with talents in preparing reports. Comfortable working in fast-paced demanding office environment.
Overview
8
8
years of professional experience
Work History
Quality Control Specialist
Bayou Processing and Storage
Houston, TX
08.2019 - 04.2022
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Secured positive customer experiences while executing effective quality assurance practices.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Consulted with management and personnel to educate on QA standards.
- Planned and executed audits in accordance with accepted standard operating procedures.
- Provided order tracking information and resolved issues when needed.
- Handled product packaging and applied appropriate labels to boxes and shipment containers.
- Reported incomplete and incorrect orders to supervisors and verified client information.
- Facilitated team communication and adhered to deadlines and quality assurance standards.
- Provided tracking details and resolved problems for customers.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Answered customer questions regarding shipments.
- Entered information into system to update status reports.
- Monitored project progress and presented status to leaders to solve productivity issues.
- Maintained inventory of shipping materials and supplies.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Inventory Management Specialist
United States Marine Corps
Camp Lejeune , NC
08.2015 - 08.2019
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided detailed instructions for job responsibilities, safety protocols and Marine Corps guidelines to junior marines.
- Main supervisor for 2nd Marine Logistics Group Headquarters Regiment Personal Effects section
- Provided leadership and instruction to over 150 Officers and Staff Non-Commissioned Officers
- Supervised over 200 Personal Effects inventories
- Upheld established supply demands by checking inventory and re-ordering at specific levels.
- Operated material handling equipment, including forklifts, pallet jacks and hand trucks.
- Collaborated with safety department and materials personnel to determine methods to prevent accidents.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Managed phone calls during executives' absences and delivered informative answers to questions.
- Managed daily cycle counts and full audits every week to keep inventory records accurate and current.
- Compared inventory use against materials planning to verify consistent product availability and adequate production support.
- Documented assets in GCSS and maintained inventory at desired levels.
- Provisioned supplies based on prioritization, availability and distribution capabilities.
- Maintained meticulous records to track adjustments, pallet audits and errors.
- Entered information into system to update status reports.
- Handled procurement, logistics and recordkeeping to facilitate and enhance Marine Corps operations.
- Prepared and presented over 20 PowerPoint classes on various topics
Golf Cart Attendant
Walden Country Club
Humble, TX
06.2014 - 07.2015
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Reported cart damage and maintenance needs to golf shop professionals.
- Maintained driving range by collecting and washing range balls and keeping area clean and organized.
Education
High School Diploma -
Atascocita High School
Humble, TX05.2015
Logistics
USMC
Associate of Arts - Management Information Systems
Lone Star College System
Spring, TXSkills
- Materials inspection
- Vendor and Client Relations
- Correction action planning
- Collecting information
- Verifying data accuracy
- Log book updates
- Data auditing
- Data input
- Spreadsheet creation
- Excel expertise
- Microsoft Office expertise
- Meticulous attention to detail
- File management
- Email communications
- Spreadsheet management
- windows 2000
- Power point
- Data Entry
- Customer Service
Timeline
Quality Control Specialist
Bayou Processing and Storage
08.2019 - 04.2022
Inventory Management Specialist
United States Marine Corps
08.2015 - 08.2019
Golf Cart Attendant
Walden Country Club
06.2014 - 07.2015
High School Diploma -
Atascocita High School
Logistics
USMC
Associate of Arts - Management Information Systems
Lone Star College System
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