ANDREW RODRIGUEZ

• Maintained a clean and organized workspace for optimal productivity and safety
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
• Answered customer questions about hours, seating, and menu information
• Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery
• Collaborated with kitchen staff to ensure timely completion of all to-go orders

• Reduced accident rates by implementing effective safety protocols and procedures
• Monitored permitted space for worker safety and hazards
• Maintained safe working conditions by enforcing strict adherence to company policies and guidelines
• Collaborated with management to develop site-specific safety plans for various projects

• Served food and beverages promptly with focused attention to customer needs
• Cultivated warm relationships with regular customers
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
• Maintained a clean and orderly dining area for an enjoyable guest experience

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

3 years of culinary education and training with hands on learning and experience

3 years of digital design training along with heavy experience in Microsoft Word, Excel, and PowerPoint