Andrew Rolke
Carencro,LA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Inventory and Planning Manager
Dupre Logistics LLC
09.2022 - Current
- Coordinated fuel transportation logistics for 50+ drivers to insure 110+ inventory sites met customer demands at all times.
- Enhanced customer satisfaction, ensuring timely and accurate order processing and delivery.
- Drove continuous improvement initiatives through ongoing analysis of operational processes leading to significant reduction in lead times.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
HEAD BARTENDER
06.2007 - Current
- Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Directed team to provide exceptional service for weddings, business meetings and social events
- Maintained bar and kept inventory well-stocked to meet all customer needs.
FRONT OF HOUSE MANAGER
Prejeans Restaurant
09.2018 - 08.2024
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations
- Maintained a positive team environment by encouraging teamwork and respect in accordance with company mission
- Demonstrated leadership by organizing, cleaning, and delegating roles to employees
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction
- Performed all cash handling activities, and secured nightly bank deposits.
SERVER SHIFT LEADER
Prejean's Restaurant
06.2007 - 08.2024
- Trained incoming staff on restaurant's practices, culture and procedures
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
- Retained updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
ITEC College of Engineering
University of Louisiana At Lafayette
Lafayette, LA2020
High School Diploma -
Carencro High School
Carencro, LA05-2009
Skills
- Teamwork and leadership
- POS system operations
- Demand forecasting
- Problem resolution
- Training and development
- Inventory Control
- Managing operations and efficiency
- Interpersonal communication
- Mentoring
- Safety training
Timeline
Inventory and Planning Manager
Dupre Logistics LLC
09.2022 - Current
FRONT OF HOUSE MANAGER
Prejeans Restaurant
09.2018 - 08.2024
HEAD BARTENDER
06.2007 - Current
SERVER SHIFT LEADER
Prejean's Restaurant
06.2007 - 08.2024
ITEC College of Engineering
University of Louisiana At Lafayette
High School Diploma -
Carencro High School
Similar Profiles
Kobe WalkerKobe Walker
Commercial Truck Driver at Dupre Logistics LLCCommercial Truck Driver at Dupre Logistics LLC
Llya RizzoLlya Rizzo
Operations Supervisor at Dupre Logistics LLCOperations Supervisor at Dupre Logistics LLC
Steven CoxSteven Cox
CDL Truck Driver at Dupre Logistics LLCCDL Truck Driver at Dupre Logistics LLC
Kylee RichardKylee Richard
Assistant Bar Manager at Spoonbill Watering Hole & RestuarantAssistant Bar Manager at Spoonbill Watering Hole & Restuarant
Maleke GuilloryMaleke Guillory
Construction Worker at L AND M ConstructionsConstruction Worker at L AND M Constructions