Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
Awards
Interests
Timeline
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Andrew Romand PharmD

Las Vegas,NV

Summary

Professional pharmacist with extensive experience in managing pharmacy operations and leading teams to achieve optimal results. Adept at ensuring regulatory compliance, optimizing inventory management, and enhancing customer service. Strong focus on collaboration, adaptability, and delivering consistent outcomes. Skilled in staff training, workflow optimization, and strategic planning, with commitment to maintaining high standards in all aspects of pharmacy management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Manager Local Specialty

Walgreens Specialty Pharmacy
07.2021 - Current
  • Oversee managed care pharmacy operations focused on oncology, neurology, and transplant
  • Own relationships with key providers and stakeholders, generating $60m sales in FY 24
  • Maintain site access to over 100 limited distribution drugs
  • Deliver extraordinary patient experience within service region of Nevada, Arizona, Utah, and New Mexico
  • Function as subject matter expert and work cross-functionally to develop and implement strategies on financial assistance, PBM/Medicare D reform, Rx pricing, patient experience, operating systems, and drug procurement
  • Identify and resolve barriers to patient outcomes including side effect management, disease education, financial concerns, clinical support, and adherence tools
  • Champion timely specialty drug access with comprehensive prior authorization support, financial assistance, and referral navigation with an average two-day turnaround time
  • Develop KPIs and operational reporting to improve patient care, pharmacy workflow, and scalability
  • Facilitate quarterly business review with sales and regional leadership
  • Lead monthly training and development program for regional operations managers
  • Manage high-performance culture internally with ten direct reports, cultivate talent to bolster succession planning
  • Design and execute initiatives with 340B partners to support health equity for the local Las Vegas community

Pharmacy Manager

Walgreens
04.2014 - 07.2021
  • Piloted Well Experience model with onsite healthcare clinic at Venetian Resort Las Vegas
  • Represented Southwest Region at Walgreens National Feedback Forum
  • Awarded Regional Walgreens Champion of Champions for excellence in customer care
  • Participated in Rite Aid brand conversion following largest retail pharmacy acquisition in history
  • Opened company’s first drive-through COVID-19 testing site in Nevada
  • Administered over 15,000 COVID-19 vaccines and performed over 20,000 POC tests

Pharmacy Manager

Walgreens
12.2012 - 04.2014
  • Led a high-performing team of three pharmacists and five technicians to deliver exceptional patient care and service.
  • Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy and patient safety.
  • Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
  • Developed and maintained strong relationships with healthcare providers to enhance patient care coordination leading to significant improvements in all sales and service metrics
  • Led team to exceed regional targets for vaccinations, medication therapy management, conducting community outreach and education increasing non-prescription revenue by 500%.
  • Improved team morale and reduced turnover through development and implementation of comprehensive staff training program.
  • Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
  • Contributed to significant growth in pharmacy revenue by expanding range of services offered.
  • Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
  • Collaborated with store manager to maintain daily operations.

Pharmacy Manager

Price Chopper Supermarkets
06.2012 - 12.2012
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
  • Collaborated with store manager to maintain daily operations.
  • Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
  • Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.

Pharmacy Intern

Price Chopper Supermarkets
01.2008 - 06.2012
  • Provided friendly customer service at drop-off and pick-up counters.
  • Expanded functional competency in retail pharmacy operations, management, and patient services.
  • Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
  • Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
  • Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
  • Assisted with immunization administration, promoting overall community health and increasing vaccination rates by over 200%.
  • Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating positive work environment for all staff members.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Counseled patients on new medications and OTC products.

Education

Doctor of Pharmacy - PharmD

Albany College of Pharmacy And Health Sciences
Albany, NY
05-2012

Skills

  • Pharmacy Operations Management
  • Managed Care Pharmacy
  • Workflow Optimization
  • Asembia-1 Patient Management
  • Interoperability Frameworks
  • Clinical Consultation
  • Prior Authorization
  • Financial Assistance
  • Referral Navigation
  • Patient Advocacy
  • Strategic Planning
  • Customer Relations Management
  • Change Management

Personal Information

Title: PharmD

Certification

  • Nevada Pharmacist License (NV18420)
  • Basic Life Support Certification (BLS)
  • BMS REMS Certification (Revlimid, Pomalyst, Thalomid)
  • Spravato REMS Certification
  • Brixadi REMS Certification
  • APhA Certified Immunizer

Awards

District Level Champion of Champions - Pharmacy Customer Care (2017, 2018)

Area Level Champion of Champions - Pharmacy Customer Care (2019, 2020, 2022)

Region Level Champion of Champions - Pharmacy Customer Care (2021)

Interests

Community Engagement and Advocacy

  • Leukemia & Lymphoma Society - Serve on executive planning committee representing Walgreens to coordinate local fundraising efforts and walk team for annual Light The Night
  • AFAN AIDS Walk - Coordinate annual fundraising for area scannable and walk team for annual Aid for AIDS Nevada
  • In collaboration with US Government Affairs, working on grassroots advocacy to engage our staff nationwide on upcoming legislation largely focusing on access to services and PBM reform (HR 9096, HR 1770)

Timeline

Pharmacy Manager Local Specialty

Walgreens Specialty Pharmacy
07.2021 - Current

Pharmacy Manager

Walgreens
04.2014 - 07.2021

Pharmacy Manager

Walgreens
12.2012 - 04.2014

Pharmacy Manager

Price Chopper Supermarkets
06.2012 - 12.2012

Pharmacy Intern

Price Chopper Supermarkets
01.2008 - 06.2012
  • Nevada Pharmacist License (NV18420)
  • Basic Life Support Certification (BLS)
  • BMS REMS Certification (Revlimid, Pomalyst, Thalomid)
  • Spravato REMS Certification
  • Brixadi REMS Certification
  • APhA Certified Immunizer

Doctor of Pharmacy - PharmD

Albany College of Pharmacy And Health Sciences

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Andrew Romand PharmD