Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Andrew Romano

Andrew Romano

GREENFIELD,Wisconsin

Summary

I have managed hundreds of successful projects resulting in hundreds of satisfied clients


I possess a rigorous consistancy, an eye for optimizing efficiency, and diligent attention to detail


My strong people skills have been utilized in a professional setting to:

- Resolve conflicts with clients and team members

- Strengthen the culture of a workplace and the bond between team members

- Provide an excellent and friendly service to my clients resulting in dozens of 5 star reviews and referrals

Overview

5
5
years of professional experience

Work History

Production Manager, Client Services

Kingdom Contracting
03.2020 - 07.2025
  • Initiate and maintained close communication with each client throughout the lifecycle of a project. Working with up to 10 clients at any given time.
  • Understand the scope of each project and communicate to the client the appropriate timelines, details, and what they should expect from each step of the project.
  • Responsible for managing client concerns, complaints, expectations, and deescalated tense situations to maintain a positive relationship with the client.
  • Implement quality control to review contracts and ensure each project was priced accurately.
  • Plan, schedule, and personally oversee projects.
  • Assess the scope of each project, then assign crews and procure materials accordingly.
  • Scrutinize production output and identify areas of improvement.
  • Create scripting and systems to ensure the client has a positive experience.
  • Analyze production data and performed cost analysis of each project.
  • Manage department employees by assigning duties, upholding accountability to department goals, and disciplinary action as needed.
  • Responsible for maintaining department financial targets and client satisfaction goals.

Education

High School Diploma -

New Berlin West
New Berlin, WI
06.2012

Skills

  • Perceiving verbal and non-verbal indicators of someone's stress level
  • Identifying clients and team members communication preferences
  • Conflict management
  • Motivating a team and building a positive and productive workplace/team culture
  • Logistical coordination
  • Delegating according to team members strengths
  • Time management, task prioritization, and organization
  • Maintaining a positive relationship with clients
  • Consistency
  • Identifying an issue then brainstorming a solution

Accomplishments

Attained the rank of Eagle Scout in the Boy Scouts of America


Selected for the NSLC (National Student Leadership Conference)

Timeline

Production Manager, Client Services

Kingdom Contracting
03.2020 - 07.2025

High School Diploma -

New Berlin West

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