Alli Ronneburg
Costa Mesa,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Planet Fitness. Excelled in customer service and cash handling, significantly contributing to team success through collaboration and a strong work ethic. Skilled in maintaining cleanliness and managing inventory, ensuring operational excellence and positive customer engagements.
Overview
3
3
years of professional experience
Work History
Crew Member
Planet Fitness
01.2024 - Current
- Worked front counter, checked in members
- Helped create a positive work enviroment with a good attitude and happy face when members walk into the gym.
- Started new memberships and make adjustments to existing memberships
- Clean Gym Equiptment, Bathrooms, Spa room and multiple locations in the Gym
- Improved customer satisfaction by providing friendly and efficient service
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked Events to promote Planet Fitness
- Answer Phones
- Computer work
- Call members with expired cards
Crew Member
Trader Joes
06.2022 - 01.2024
- Demonstrated strong multitasking abilities, handling multiple tasks simultaneously
- Great customers in a friendly and professional manner
- Worked well with teammates and accepted coaching from management team.
- Collecting Carts
- Facing/Organizing products on shelves
- Janitorial for bathroom and breakroom
- Checking product availability
- Run to get products for customers
- Any task asked by management
- Handle customer complaints in a professional and courteous manner
- Completed all store closing duties
Crew Member
5 Guys
09.2021 - 06.2022
- Worked front counter,and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
High School Diploma -
Norco High School
Norco, CA 05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Cleaning
- Cash Handling
- Customer Engagement
- Store Opening and Closing
- Resilience and persistence
- Hospitality service expertise
- Valid Driver's License
- Inventory Restocking
Timeline
Crew Member
Planet Fitness
01.2024 - Current
Crew Member
Trader Joes
06.2022 - 01.2024
Crew Member
5 Guys
09.2021 - 06.2022
High School Diploma -
Norco High School