Dynamic and dedicated professional with experience at McDonald's Restaurant, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient order management and effective multitasking. Skilled in cash handling and maintaining high standards of cleanliness, contributing to a positive dining experience.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
12.2022 - 04.2025
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided excellent customer service by greeting customers and meeting quality expectations.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Janitor
Huntington First Church of the Nazarene
10.2023 - 12.2024
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Kept building spaces premises clean inside and outside.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained a well-organized supply closet for easy access to necessary tools.
Moved furniture for cleaning and set up for special events.