Andrew Rosa
Cleveland,OH
Summary
Motivated first year mechanical engineering major looking for an internship or co-op in the engineering field. Strengths includes profound teamwork and people skills, excellent problem solving and critical thinking abilities in fast paced environments, and strong leadership qualities.
Overview
2
2
years of professional experience
Work History
Cahier and Stock
Marc's Grocery Store
Middleburg Heights, OH
04.2022 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Crew Member
Dunkin' Donuts
Parma, OH
01.2023 - 02.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Education
Bachelor of Science - Mechanical Engineering
Cleveland State University
Cleveland, OH06-2028
Skills
- POS Systems
- Customer Service
- Drawer balancing
- Returns processing
- Product Recommendations
- Cash Handling
Affiliations
- Kairos student retreat leader
- Member of the Leukemia and Lymphoma Society
Timeline
Crew Member
Dunkin' Donuts
01.2023 - 02.2024
Cahier and Stock
Marc's Grocery Store
04.2022 - 08.2024
Bachelor of Science - Mechanical Engineering
Cleveland State University
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