ANDREW DUFFEL
Summary
Dedicated information technology professional with a proven track record of achieving company goals through innovative and collaborative approaches. Implements consistent and organized practices to drive efficiency and productivity. Thrives under pressure and excels at adapting to new situations and challenges, always striving to enhance the organizational brand.
Overview
7
7
years of professional experience
2
2
Certificate
Work History
IT System Engineer
Bowman and Brooke, LLP
09.2022 - 06.2024
- Managed and optimized Veeam Backup & Replication solutions, ensuring data integrity and availability for critical systems, while generating comprehensive performance and compliance reports using Veeam ONE. Integrated Dell Data Domain DD3300 w/ DD Boost to enhance deduplication efficiency and reduce storage requirements.
- Provided administrative support for the Cisco Meraki platform, managing network configurations, monitoring performance, and troubleshooting issues. Implemented and maintained Cato SASE solutions, ensuring secure and optimized network connectivity across multiple locations.
- Provided administrative support for Windows Active Directory and Microsoft Entra ID, managing user accounts, group policies, and security settings. Configured and maintained synchronization between Active Directory and Microsoft Entra ID to ensure seamless identity management and access control.
- Administered and maintained VMware vSphere environments using vCenter Server, managing virtual machines, utilizing snapshots to capture and restore VM states, facilitating efficient backup and recovery processes.
IT Systems Engineer Consultant
Banner Imaging
12.2019 - 09.2022
- Provided on-site support to imaging facilities ensuring optimal performance and reliability of imaging systems as well as support to radiologists on radiology information system (RIS) software.
- Established implementation of HL7 interfaces between RIS and referring provider offices' EHR/EMR software, enhancing interoperability, improving diagnostic workflows, and ensuring accurate and timely patient information sharing.
IT Systems Engineer
Sonora Quest Laboratories
08.2018 - 11.2019
- Installed virtual desktop infrastructure hardware and software at lab draw stations at remote locations.
- Provided administrative support for network security by configuring and managing port security on enterprise Cisco Catalyst switches using the CLI, ensuring secure access and preventing unauthorized devices from connecting to the network.
- Deployed Aruba wireless access points at lab draw locations connecting to Fortigate firewalls for VPN connectivity back to datacenter.
- Utilized VMware vRealize to efficiently provision and manage new virtual machines for application server deployment, ensuring rapid scalability and optimized resource utilization across the infrastructure.
Customer Systems Analyst
Sonora Quest Laboratories
Tempe, AZ
09.2017 - 08.2018
- Delivered in-depth Laboratory Information Systems (LIS) HL7 interface training, imparting knowledge of best practices for protecting data and minimizing errors.
- Provided client support on EHR/EMR system operation and troubleshooting.
- Oversaw installation of software and repair of hardware systems to meet requirements.
Education
Associate of Applied Science - Networking Systems Administration
Mesa Community College
Mesa, AZ05.2015
Skills
- Data Storage Solutions
- Network & Security Infrastructure
- Virtualization Technologies
- Microsoft O365
- IT Infrastructure
- Project Management
Certification
- CompTIA Network+, COMP001020361125
- Microsoft Certified Professional, Cert#E802-5614
Timeline
IT System Engineer
Bowman and Brooke, LLP
09.2022 - 06.2024
IT Systems Engineer Consultant
Banner Imaging
12.2019 - 09.2022
IT Systems Engineer
Sonora Quest Laboratories
08.2018 - 11.2019
Customer Systems Analyst
Sonora Quest Laboratories
09.2017 - 08.2018
Associate of Applied Science - Networking Systems Administration
Mesa Community College
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