Andrew Sargent

• Companies first in-house recruiter.
• Built and implemented crucial processes to interviewing, onboarding, and retaining the firms top talent.
• Built and launched companies first referral program.
• Negotiated between talent and various agencies for contractual arrangements.
• In my first 6 months, hired over 60 people across all levels of positions. Tax Associates, Senior Tax Associates, Tax Managers, and Senior Tax Managers. 35 of which were sourced by myself
• Reported directly to the firm's CEO and gave him Month-to-month reporting on recruiting campaigns and ROI on where we spent our money on recruiting efforts.
• Consulted with hiring managers to further understand business requirements and inform pipeline development.
• Responsible for screening and interviewing any and all candidates brought into the firm

• Effected by company wide layoffs in Fall of 2022, not performance based
• Lead recruiter on supporting entire Global Supply Chain Organization. Also, includes positions like Procurement Operations, Strategic Partner Managers, Business Development Managers, Government Policy Writers, Supplier Industrialization Engineers, and Manufacture Program Managers
• Have almost doubled the Global Supply Management team in under a year. Hiring on tight timelines and keeping pace with expected SLA.
• Carried up to 15 roles at one time and handling multiple hiring manager relationships at the same time.
• Trained new Hiring Managers both on best practices on hiring and utilization of hiring tools (Greenhouse, Linkedin, Gem)
• Assisted in sourcing top of funnel for our R4R projects on scaling our recruiting team from 70 to almost 150.

• Oversee all facets of staffing both on the corporate and 1099 clinician contractors.
• Developed processes and implemented tools and metrics that supported achievement of organization's business goals.
• Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
• Reported directly to VP of Customer Experience
• Responsible for building out interview process and full clinician journey from hire/onboard to offboarding.
• Provided recruiting activity reports to management utilizing industry-specific software and guidelines, and even built out my own sheet based reports.
• Managed relationship between Talent Acquisition and Marketing when it came to social media campaigns for recruiting means.
• Managed relationship between Talent Acquisition and Sales providing them industry specific information to help make educated choices on where we sell into
• Adapted and educated myself on 1099 hiring as opposed to just W2 based hiring.
• Helped scale company from 20 to 38 corporate employees and from 150 to 247 school based teletherapy clinicians.

•Effected by COVID19 company layoff

Supported the entire Sales organization from Top to bottom on all hiring needs.
• I have played an integral part in the expansion of Talkdesk's Enterprise Account Executive team. Helping almost double the number of reps on our team across the US and Canada.
• Responsible for all SDR, Sales Engineering, Value Engineering, and hiring Enterprise and Commercial Account Executives nationwide.
• Maintained updated knowledge of industry trends to make informed sourcing decisions and achieve target audience goals.
• Employed effective communication while working closely with RVP's, VP's, Directors, Managers, HR teams, and other various leaders to achieve smooth interview process (best practices) and maintain a high level of candidate experience and onboarding.
• Executed on the building out the Lehi, UT office and scaling from 30 employees to now over 100.
• Consult and partner with hiring managers to understand their hiring needs and goals. Also, to develop strategies for attracting and hiring top-quality talent.
• Effectively tracking metrics to build comprehensive data to bring back to business (Days to hire, Compensation Analysis (Market), # of candidates to fill req).
• Put together salary proposals for contract negotiations.

• As a recruiter/sourcer based in Salt Lake and recruiting for San Francisco, I am responsible for vetting engineering candidates, outreach, building relationships, supporting them through the interview process, and growing a network.
• Also, responsible for full-cycle high volume recruiting for Draper, UT office.
• At times reviewed up to on average of 200-300 Software Engineer profiles each week.
• Sent an average of 100+ personalized emails per week.
• Played an integral role in doubling our EPAD (Engineering, Product, and Development) team from 80 to 160 in just 9 months.
• Assisted with A/B testing of messaging and subject lines, measuring for open rate success and positive replies.
• Responsible for demoing and implementing tools and software (CRM's, ATS, HRIS) to maximize efficiency for all the recruiting team.
• Handled the reviewing and scheduling of recruiter's phone screens -Owner of my own pipeline of candidates that have consistently kept the top of the funnel full of engineering positions.
• I have been able to recruit highly specified engineering positions such as Software Engineer (SWE), Front End Engineers, and SRE(Site Reliability Engineers)/DevOps.
• Sorted job applications, vetted candidates and recommended individuals for key positions.
• Built a talented pool of quality, skilled candidates, placed individuals in successful positions and gained a reputation for sourcing top-quality applicants.
• Partnered with hiring managers, consulting throughout the hiring process to achieve desired results.

• Worked with various vendors & insurance companies to resolve patient medical bills.
• Cross-trained in many different job roles within the company in a fast and efficient manner.
• I was 1 of only 2 team members responsible for all Spanish Calls.
• I had trained over 10 new employees Cardon Operating System as well as Hospital systems.
• Consistently have received great reviews regarding performance and work ethic.
• Recognized for bringing in money to the hospitals I worked for over 60% of accounts I was in charge of.