Andrew Scott

Transportation Department Assistant

Sabre Industries

08.2018 - Current

Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
Supported staff members through timely completion of administrative tasks, increasing overall productivity.
Maintained accurate records and databases, contributing to an organized department environment.
Reviewed invoices for accuracy before submitting them for payment approval, ensuring proper allocation of funds within the department budget constraints.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Promoted a culture of continuous improvement by sharing best practices amongst team members and encouraging feedback on process enhancements.
Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
Negotiated favorable shipping rates with carriers, resulting in significant cost savings without compromising service quality.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Processed required paperwork to expedite handling of shipped and received goods.
Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.