ANDREW SENYK
Centennial,CO
Summary
Highly skilled and enthusiastic Medical Office Manager with a demonstrated history of managing operations in patient-centric medical practices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Highly experienced in Microsoft Excel, Word, PowerPoint, Outlook, and a variety of EMR Systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Practice Manager
Village Family Practice
11.2019 - Current
- Responsible for managing medical practice
- Managed team of 14 office personnel
- Addressed and remedied all patient or team member issues
- Developed policies and procedures for effective practice management
- Hired and trained newly hired team members on office procedures and computer system
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions
- Conducted accounting, budgeting, and financial reporting
- Led providers and staff meetings
- Ordered all medical and office supplies and kept check on inventory levels.
OR Schedule Manager
Manhattan Surgery Center
07.2017 - 11.2019
- Managed schedule in a busy multi-specialty surgery center (over 100 Physicians
- Scheduled all surgeries and confirming times with Surgeon’s offices
- Served as a liaison between Surgery Center, doctors, and patients
- Entered and verified patients’ demographics and insurance information;
- Ensured all cases are approved by the billing department promptly
- Verified Pre-Certifications / Authorizations
- Ordered medical equipment for specialty surgeries
- Other duties as assigned.
Front Office Manager
Greater New York Endoscopy Surgical Center
05.2013 - 07.2017
- Managed Front Desk and Medical Assistants Staff
- Responsible for training all new employee according to specific job responsibilities
- Performed evaluations and disciplinary actions
- Constructed and organize schedule for physicians and staff
- Maintained and provide exceptional customer service while interviewing patients in a fast-paced environment to obtain registration information
- Coordinated procedures schedule to maximize utilization of OR block time
- Verified and update patient's personal financial and insurance information
- Pulled medical records release requests
- Maintained paper-chart and EMR systems
- Conducted Quality-Improvement Studies and prepare statistical reports
- Ensured to direct all incoming calls to the appropriate parties
- Responsible for the repair and inventory, ensuring the office has all materials to complete work
- Troubleshooted computers and medical equipment issues.
Administrative Assistant /HR Assistant
Brooklyn Gastroenterology and Endoscopy PLLC
09.2012 - 05.2013
- Assisted Business Manager in updating physician's credentials
- Assisted Financial Manager with bookkeeping/accounting functions as appropriate
- Scheduled all aspects of the order, including inventory and maintenance of inventory
- Performed computers maintenance (Software and Hardware)
- Managed and updated employee's and physician's charts
- Assisted all physicians with special projects
- Sorted and distributed incoming mail, prepared and mailed all UPS/USPS/FedEx packages
- Performed other tasks and duties as assigned.
Education
Bachelor's degree - Biology and Agronomy
Sumy National University
Sumy, Ukraine06.2006
Some College (No Degree) -
Hunter College
New York, NYSkills
- Medical Practice Management
- Office Procedures
- Staff Supervision
- Strategic Planning
- Workflow Management
- Staff Guidance
- Electronic Health Records
- Insurance Verification
- Payroll Administration
- Medical Billing
- Budget Oversight
- New Hire Training
- Supplies Ordering
- Patient Engagement
Certification
- HIPAA
- OSHA
- Supervisor's Skills Certificate (2015)
Remarks
References Furnished Upon Request
Timeline
Practice Manager
Village Family Practice
11.2019 - Current
OR Schedule Manager
Manhattan Surgery Center
07.2017 - 11.2019
Front Office Manager
Greater New York Endoscopy Surgical Center
05.2013 - 07.2017
Administrative Assistant /HR Assistant
Brooklyn Gastroenterology and Endoscopy PLLC
09.2012 - 05.2013
Bachelor's degree - Biology and Agronomy
Sumy National University
Some College (No Degree) -
Hunter College