Andrew Severson
Onalaska,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level driver position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Technician, Safety, Service/Parts
Kriete Truck Center La Crosse
04.2018 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Wash Bay Attendant, Diesel Mechanic
Coulee Country Truck and Trailer
08.2016 - 04.2018
- Demonstrated expertise in using various tools and equipment required for effective vehicle cleaning and detailing services.
- Maintained a safe and efficient work environment by adhering to company policies and procedures at all times.
- Identified potential issues with equipment, reporting them promptly for timely maintenance or repairs.
- Contributed to team success by consistently meeting or exceeding productivity goals in terms of vehicles serviced per hour.
- Ensured high-quality results with meticulous attention to detail when performing vehicle cleaning tasks.
- Upheld strict safety standards when operating heavy machinery such as pressure washers or steam cleaners, minimizing risk of injury or damage to property.
- Improved vehicle cleanliness by thoroughly washing, waxing, and detailing both interior and exterior surfaces.
- Managed inventory levels of supplies required for daily operations, ensuring adequate stock was always available for uninterrupted service delivery.
- Increased overall efficiency by streamlining wash bay procedures without compromising on the quality of service provided.
- Achieved customer satisfaction by providing high-quality professional service.
- Maintained and repaired car wash equipment to meet operational demand.
- Checked and replaced windshield wipers on vehicles and equipment.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Expanded professional capabilities with ongoing education, certification programs, and industry seminars relevant to diesel mechanics.
Automotive Technician, Tow Truck Driver
Ed's Service Center / Ed's Towing
07.2011 - 08.2017
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Analyzed vehicle data using advanced diagnostic equipment.
- Read and followed technical documentation to complete accurate repairs.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
- Transported hazardous materials and oversized shipments without incident.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
Education
Automotive Technologies - Automotive Technologies
Western Technical College
La Crosse, WISkills
- Attention to Detail
- Customer Service
- Multitasking and Organization
- Quality Control
- Documentation And Reporting
- Document Preparation
- Risk Mitigation
- Following safety practices
- OSHA Compliance
- Relationship Building
Timeline
Technician, Safety, Service/Parts
Kriete Truck Center La Crosse
04.2018 - Current
Wash Bay Attendant, Diesel Mechanic
Coulee Country Truck and Trailer
08.2016 - 04.2018
Automotive Technician, Tow Truck Driver
Ed's Service Center / Ed's Towing
07.2011 - 08.2017
Automotive Technologies - Automotive Technologies
Western Technical College
Similar Profiles
Darrell ArndtDarrell Arndt
Warehouse Worker at Kriete Truck Center WarehouseWarehouse Worker at Kriete Truck Center Warehouse
JASON BERKAJASON BERKA
General Manager at Kriete Truck CenterGeneral Manager at Kriete Truck Center
Evan EbertEvan Ebert
Diesel Mechanic at Kriete Truck CenterDiesel Mechanic at Kriete Truck Center
Jonah RieberJonah Rieber
Tier 4 Diesel and Heavy Equipment Technician at Dairyland Power CooperativeTier 4 Diesel and Heavy Equipment Technician at Dairyland Power Cooperative
Blake LevesqueBlake Levesque
Client Solutions Advisor at CCC Intelligent SolutionsClient Solutions Advisor at CCC Intelligent Solutions