Andrew Sharp
Rocky Top,Tennessee
Summary
Confident Computer Technician with experience in computer installation, management, repair and end user support environments, assisting both employees and customers with technical issues.
Overview
15
15
years of professional experience
Work History
Production Boilermaker
CNS Y-12
01.2019 - Current
- Knowledge and operation of a hydraulic press.
- Knowledge of pretreatment and follow up processes of metals for hydraulic pressing including salt bath, quench tank and grit blasting operations.
- Press Tooling setup and changes including forklifts and overhead cranes.
- Knowledge and operation of multiple furnace types that involve vacuum and argon atmospheres.
- Knowledge of metal measuring devices such as tape measures, micrometers and calipers.
Machine Cleaner
CNS Y-12
02.2017 - 01.2019
- Worked along side of machinist to ensure a clean and safe work environment.
- Followed safety guidelines for cleaning work areas and equipment.
- Improvement and streamlining of cleaning operations by creating new storage areas for PPE and cleaning products.
- Maintained and stocked a dress out area for employees to prep for work area entry.
- Assisted waste engineer in the process of removing waste from work areas.
Laborer
CNS Y-12
08.2015 - 02.2017
- Operated forklifts and boom lifts to complete various tasks.
- Provided labor support to carpenters, masons and other skilled trades.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Dug trenches, backfilled holes and compacted dirt to prepare for new construction.
- Use of multiple motorized tools such as weed-eaters, chainsaws and hedge trimmers.
- Movement of furniture and office supplies where needed.
Computer Technician
Anderson County School District
08.2009 - 07.2015
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Responded to support requests from end-users and walked individuals through basic troubleshooting tasks.
- Tested and installed motherboards, processors, and graphics cards on desktops for corporate staff.
- Recovered critical information from data back ups to restore functionality.
- Set up and maintained user accounts and client access.
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Knowledge of various microsoft windows OS versions as well as microsoft office tools.
Education
Bachelor of Science - Interdisciplinary Studies
Tennessee Technological University
Cookeville, TN05-2015
Associate of Science - General Studies
Roane State Community College
Harriman, TN12.2013
High School Diploma -
Anderson County High School
Anderson County, TN05.2010
Skills
- Technical support
- Peripheral device installation
- Preventive Maintenance
- Hardware and software installation
- Desktop and laptop installations
- Data recovery
- Troubleshooting, Diagnostics and Repair
- Verbal and written communication
Timeline
Production Boilermaker
CNS Y-12
01.2019 - Current
Machine Cleaner
CNS Y-12
02.2017 - 01.2019
Laborer
CNS Y-12
08.2015 - 02.2017
Computer Technician
Anderson County School District
08.2009 - 07.2015
Bachelor of Science - Interdisciplinary Studies
Tennessee Technological University
Associate of Science - General Studies
Roane State Community College
High School Diploma -
Anderson County High School
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