Andrew Sherrill
Duluth,GA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Support Representative
Republic National Distribution Company
07.2024 - Current
- Processed customer orders, delivered exceptional customer service and met sales support objectives.
- Boosted client satisfaction by providing exceptional support and promptly addressing concerns.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Assisted in the launch of new products, successfully marketing them to target audiences.
- Monitored competitor activities to help identify opportunities for growth in the market share.
Sales Representative
Teeq Spirits Inc.
02.2024 - 07.2024
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services and promoted key items.
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Manager
Grapes & Grains
03.2022 - 11.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Purchased and stocked all cigars, merchandise, and non alcoholic products.
Shipping and Receiving Clerk
Grapes & Grains
10.2021 - 03.2022
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
Education
High School Diploma -
Duluth High School
Duluth, GA05.2014
Skills
- Expense Tracking
- Marketing
- Business Administration
- Staff Development
- Policy Implementation
- Strategic Planning
- Schedule Preparation
- Sales Strategy
- Decision Making
- Customer Relationship Management
References
- Jennifer Peters, GM at Grapes & Grains Johns Creek, 770-883-3043
- Jim Harmon, GM at Grapes & Grains Chamblee, 678-592-0971
- Dave Smith, Owner at Globall Sports, 813-503-8808
Timeline
Sales Support Representative
Republic National Distribution Company
07.2024 - Current
Sales Representative
Teeq Spirits Inc.
02.2024 - 07.2024
Manager
Grapes & Grains
03.2022 - 11.2023
Shipping and Receiving Clerk
Grapes & Grains
10.2021 - 03.2022
High School Diploma -
Duluth High School
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