ANDREW SHILES
Germantown,TN
Summary
A dynamic, enterprising, and change-oriented leader with vast experience in international supply chain, procurement, and global operations leadership. A pioneer of policies and procedures, training and mentoring, project management, strategic planning, and QDM-Six Sigma continuous process improvement. Cultivating client/vendor relations utilizing data analysis and management driven by high standards and expectations that are ear marked with a foundational set of core values leading with honesty, integrity, trust, and teamwork. Fosters innovation identifies areas of opportunity and takes action to achieve desired results. A results-focused leader who empowers an organization for diverse teams across different functions and ever-changing landscapes. Professional [Job Title] with polished speaking voice and great communication skills. Excites and builds audience with expert knowledge and engaging style. Well-versed in broadcast equipment and market trends.
Overview
42
42
years of professional experience
Work History
Co-host
Simply Trade Podcast Show
04.2022 - Current
- Simply Trade is a weekly show, with over 150 shows published, focused on logistics, supply chain, international trade, import/export compliance, and industry government affairs
- We interview industry experts as they share their knowledge in support of improving operations, compliance, and career
- The show is listed on several podcast sites such Spotify, Apple, Amazon, YouTube and Podbean.com
- Most recent show published: https://simplytrade.podbean.com/
- Prepared well-structured interview questions, leading to insightful conversations with guests.
- Assisted in producing special events and live broadcasts, contributing to their overall success.
- Supported marketing efforts by attending promotional activities and representing the show at industry events.
- Developed strong relationships with guests and publicists, fostering a positive reputation for the show within the industry.
- Maintained an up-to-date knowledge of current events, pop culture trends, and industry news to stay informed as a co-host personality.
- Actively participated in brainstorming sessions, contributing ideas that resulted in memorable and engaging episodes for viewers.
- Interviewed show guests and moderated discussions.
- Collaborated with the cohost to develop captivating content, resulting in increased viewership.
Principal
ANDY SHILES CONSULTING
06.2014 - Current
- On-site support and project management specializing in regulatory/industry affairs
- Strategic planning to include operational efficiencies, employee development, and marketing
- International trade compliance, logistics and warehouse distribution optimization
- FDA and OGA expertise applying a global business strategy for established and high growth start-up organizations
- Organized and facilitated fast food operations realizing a national performance improvement ranking from 22 to 15 out of 2,500 stores.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
Opportunity Now Coordinator
WORKFORCE MIDSOUTH, LLC
09.2022 - 08.2023
- Direct oversight of Logistics Technology Sector to include a Federally funded grant of the Opportunity Now initiative
- Developed accelerated training programs for individuals within the workforce of the Midsouth catering to logistics technology and material moving industries across a wide range of industries
- Organized and facilitated outreach programs which supported the development of people across participating employers.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
Sr Vice President of Operations and COO
KERNOW CAPITAL CORPORATION
03.2020 - 05.2021
- Direct oversight of all U.S
- And U.K operations for the Kernow Capital Corporation
- Weekly strategic planning and communications managing and supporting operational efficiencies increasing revenue over 40% while reducing outstanding receivables by 60%
- Cultivated clients through market expansion, increasing sales, and stimulating international trade
- Direct oversight of marketing campaigns which grew our customer base and expanded our market share
- Strategically led cost optimization initiatives in response to Covid with a 45% reduction in operational costs.
- Enhanced company performance by implementing new strategies and streamlining operations.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Spearheaded cost reduction efforts, identifying opportunities for savings and negotiating better vendor contracts.
- Optimized budgeting processes for greater transparency and control over financial resources, resulting in more informed decisionmaking.
- Led expansion efforts by entering new markets with tailored product offerings suited to local preferences.
- Identified opportunities to improve business process flows and productivity.
- Developed measurement tools, dashboards and reports to track metrics on adoption and effectiveness of initiatives.
- Presented and discussed strategy and initiative progress with senior business leaders.
Senior Director Trade Compliance
CEVA LOGISTICS, LLC
02.2019 - 02.2020
- Direct oversight of compliance for CEVA customers stimulating international trade capitalizing on the CEVA North American and Global service network of air, ocean, and ground transportation
- Collaborated with CEVA’s supply chain executing on 3PL warehouse, FTZ operations, and e-commerce
- Import/export broker utilization designing regulatory compliance, customized transportation and supply chain solutions for our customers
- Regulatory subject matter expert for projects, issues, customers, and operations.
- Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
- Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Met with department supervisors and provided staff support to attain organizational goals.
- Performed continuous evaluations of business facility, teams and policies to keep operations compliant, efficient and consistent.
Senior Vice President, ATA Carnet Operations and Trade Services
U.S. Council for International Business
04.2017 - 04.2018
- Direct oversight of all U.S
- Operations stimulating international trade while increasing job market share
- Managed $8.2M NFP operation, the ATA Carnet system contributed over 55% of the revenue to the trade association
- Successfully increased revenue from $7.5M to over $8.2M through operational efficiencies, expanding U.S
- Trade interests and incorporated blockchain technology system development.
- Enhanced company performance by implementing new strategies and streamlining operations.
- Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Strengthened relationships with key stakeholders, fostering trust and collaboration across the organization.
- Attracted top industry talent by developing competitive compensation packages and promoting an inclusive corporate culture.
- Identified opportunities to improve business process flows and productivity.
Global Regulatory Compliance Manager
FedEx Express Corporation
06.1982 - 05.2014
- Direct oversight of $250M US Global Trade Services budget
- Increased market share to over 600 companies providing international shipping and compliance customer training resulting in incremental revenue of over $5M
- Direct oversight of QA team improving FDA clearance and collaboration driving cost reduction of $6M annually
- Managed import/export requirements to include global commodity shipment regulations.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Education
Bachelors of Liberal Science - Business Management
UNIVERSITY OF MEMPHIS
Memphis, TN08.2016
Skills
- MS Office 365
- Quality Driven Management/Six Sigma
- ERP/WMS/Oracle
- Organizational skills
- Audience engagement
- Active listening
- Public speaking
- Decision-making
- Adaptability
- Interviewing techniques
- Quick thinking
- Networking abilities
- Humor and wit
Accomplishments
Lead of award winning Quality Action Team that saved $6m annually.
Timeline
Opportunity Now Coordinator
WORKFORCE MIDSOUTH, LLC
09.2022 - 08.2023
Co-host
Simply Trade Podcast Show
04.2022 - Current
Sr Vice President of Operations and COO
KERNOW CAPITAL CORPORATION
03.2020 - 05.2021
Senior Director Trade Compliance
CEVA LOGISTICS, LLC
02.2019 - 02.2020
Senior Vice President, ATA Carnet Operations and Trade Services
U.S. Council for International Business
04.2017 - 04.2018
Principal
ANDY SHILES CONSULTING
06.2014 - Current
Global Regulatory Compliance Manager
FedEx Express Corporation
06.1982 - 05.2014
Bachelors of Liberal Science - Business Management
UNIVERSITY OF MEMPHIS
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