Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrew Sigler

Irving

Summary

Dynamic manager with a proven track record at Johnsons Auto Lube, excelling in team leadership and customer relationship management. Enhanced operational efficiency through staff training and budget control, achieving significant improvements in service quality. Committed to fostering a collaborative environment that drives performance and customer satisfaction.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

10
10
years of professional experience

Work History

Manager

Johnsons Auto Lube
05.2022 - Current
  • Supported daily operations by monitoring workflow processes and identifying areas for improvement.
  • Contributed to inventory management by tracking supplies and ensuring timely replenishment.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Assistant Manager

Pro Quick Lube
04.2019 - 05.2022
  • Analyzed customer feedback and operational data to identify areas for service improvement.
  • Assisted in budget planning and cost control initiatives, contributing to financial sustainability.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.

Technician

Johnsons Auto Lube
10.2018 - 10.2019
  • Participated in continuous training programs to stay current with industry standards and emerging technologies.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Technician

David McDavid Honda of Irving
09.2015 - 10.2018
  • Diagnosed and repaired automotive systems, ensuring optimal performance and safety compliance.
  • Conducted routine maintenance services, enhancing vehicle reliability for customer satisfaction.
  • Utilized diagnostic tools to identify issues, streamlining repair processes and reducing turnaround times.
  • Collaborated with team members to implement best practices in service procedures, improving workflow efficiency.

Education

Automotive Technology

MacArthur High School
Irving, TX
06-2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Customer relationship management (CRM)
  • Conflict resolution
  • Budget control
  • Inventory management

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Manager

Johnsons Auto Lube
05.2022 - Current

Assistant Manager

Pro Quick Lube
04.2019 - 05.2022

Technician

Johnsons Auto Lube
10.2018 - 10.2019

Technician

David McDavid Honda of Irving
09.2015 - 10.2018

Automotive Technology

MacArthur High School

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Andrew Sigler