Andrew Sisson
Portland,TX
Summary
Motivated, responsible, innovative and hard-working department supervisor with six years of operations management who strives towards progress while leading my team to success. Proven track record of managing teams, achieving exceptional results, and utilizing modern technology to improve efficiency and increase productivity. Demonstrated ability to identify and resolve issues quickly and efficiently.
Overview
20
20
years of professional experience
Work History
Shipping Department Supervisor
Steel Dynamics
07.2020 - Current
- Manage a team of shipping personnel, overseeing all aspects of the department's daily operations
- Develop and implement efficient shipping processes to ensure timely and accurate delivery of goods.
- Implement and enforce safety protocols to maintain a safe working environment and prevent accidents.
- Collaborate with cross-functional teams to resolve shipping-related issues and improve overall department performance.
- Maintain employee training records
- Developed standard operating procedures for team to follow and maintained records of activities.
- Trains new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Schedules shifts and shift changes to accommodate workload and customer needs.
- Maintain accurate records of team attendance and documented disciplinary actions.
Shipping Crew Supervisor
Steel Dynamics
04.2017 - 07.2020
- Oversee daily operations of the shipping department
- Ensure customer delivery requirements are met
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Established and enforced policies and procedures to maintain high standards of work.
Shipping Department Crew Lead
Steel Dynamics
01.2015 - 04.2017
- Assist crew in the daily operations of the shipping department to ensure shipment goals are met
- Assist in training new team members
Shipping Department Crane Operator
Steel Dynamics
03.2009 - 01.2015
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
- Operated large cranes to lift and move materials with precision and accuracy.
- Maneuvered loads safely to achieve accuracy and stability.
- Stack newly produced steel in such a manner to prevent damage to the product
- Load steel products onto trucks and railcars
Shipping Department Utility
Steel Dynamics
02.2008 - 03.2009
- Assist crane operators with stacking newly produced steel products in a safe manner and to reduce damage to products by placing dunnage where applicable.
- Scanning products into location to ensure proper inventory tracking
- Maintain housekeeping standards
- Load product onto trucks and railcars.
Paint Line Lead
Hubbell Lighting Inc.
08.2007 - 02.2008
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Followed daily production schedules for organized and on-time deliveries.
- Assisted in training new employees and implementing procedural changes.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Monitored product quality to achieve superior quality reputation.
- Provided and promoted solutions to eliminate reoccurring problems.
- Collaborated with other departments to establish smooth operations and encourage teamwork.
Paint Line Paint Room Operator
Hubbell Lighting Inc.
12.2006 - 08.2007
- Identified all surface defects and made appropriate corrections to conform to paint finish specifications.
- Applied proper coating techniques to achieve proper thickness and high-quality finish.
- Administered routine cleaning and maintenance on various components of coating system.
- Performed titration measurements on wash tanks, inspected spray guns and replaced worn parts.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Held or positioned spray guns to direct spray onto articles.
- Executed work orders for painting team as part of larger project schedule.
Assembly Line Production Worker
Hubbell Lighting Inc.
08.2006 - 12.2006
- Followed protocols to enhance protection and maintain safe work environment.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Inventory Control Supervisor
Walmart
10.2005 - 08.2006
- Planned allocation of resources, materials and equipment for facility.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Processed damaged goods and completed wasted inventory paperwork.
- Cross-referenced invoices and supplies for reporting accuracy.
- Motivated workers to exceptional performance through implementation of new strategies.
Customer Service Manager
Walmart
09.2004 - 10.2005
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Ensured cashiers received proper breaks and lunches
- Maintained proper level of cashiers to prevent backup of customers
Cashier
Walmart
02.2004 - 09.2004
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT10.2028
High School Diploma -
Eastern Montgomery High School
Elliston, VA06.2004
Skills
- Operations Supervision
- Project Management
- Budget Planning
- Problem-Solving
- Communication
- MS Office
- Quality Assurance
- Team Management
- Computer Skills
- Mentoring and Training
Timeline
Shipping Department Supervisor
Steel Dynamics
07.2020 - Current
Shipping Crew Supervisor
Steel Dynamics
04.2017 - 07.2020
Shipping Department Crew Lead
Steel Dynamics
01.2015 - 04.2017
Shipping Department Crane Operator
Steel Dynamics
03.2009 - 01.2015
Shipping Department Utility
Steel Dynamics
02.2008 - 03.2009
Paint Line Lead
Hubbell Lighting Inc.
08.2007 - 02.2008
Paint Line Paint Room Operator
Hubbell Lighting Inc.
12.2006 - 08.2007
Assembly Line Production Worker
Hubbell Lighting Inc.
08.2006 - 12.2006
Inventory Control Supervisor
Walmart
10.2005 - 08.2006
Customer Service Manager
Walmart
09.2004 - 10.2005
Cashier
Walmart
02.2004 - 09.2004
Bachelor of Science - Business Administration And Management
Western Governors University
High School Diploma -
Eastern Montgomery High School