ANDREW SMITH

• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Planned and prepared for on-location shoots.
• Edited, toned, captioned, and uploaded photographs for publication.
• Photographed high-quality images and videos for various print and digital projects.

Co-owner of a residential roofing company.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Recruited and hired high-performing employees to build a strong team
• Managed payroll and ensured accurate and timely processing
• Handled tax-related responsibilities to maintain compliance
• Efficiently managed office administration tasks
• Demonstrated proficiency in Microsoft Office Suite for effective communication and documentation
• Conducted on-board and refresher training to enhance employee skills and knowledge
• Established and maintained effective communication with customers to ensure satisfaction
• Managed supplier relations to ensure timely and quality delivery of goods and services
• Successfully executed project management tasks to achieve desired outcomes
• Monitored and evaluated staff performance to drive continuous improvement
• Implemented marketing strategies to promote business growth
• Utilized photography skills to capture and showcase products and services

• Managed office administration for air traffic control facility, ensuring efficient operations and productivity
• Proficiently utilized Microsoft Office Suite and other related programs to streamline workflows and enhance communication
• Implemented effective records management system to ensure accurate and organized documentation
• Developed and implemented facility-wide training programs to enhance staff skills and knowledge
• Maintained personnel records with utmost confidentiality and accuracy
• Conducted incident reviews and formulated corrective action plans to prevent future occurrences
• Provided valuable assistance to Air Traffic Manager in daily operations and decision-making processes

• Reviewed and updated local facility orders and standard operating procedures to ensure compliance with regulations and industry best practices
• Communicated/informed airport operations and local airport users about facility procedures or operational needs
• Managed a team of 16 certified air traffic control specialists in frontline operations
• Provided direct supervision in daily air traffic control operations
• Performed office administration duties, including proficiency in Microsoft Office Suite and related programs
• Led and managed all training teams for new developmental personnel
• Handled all documentation related to air traffic operations
• Conducted performance management evaluations on all personnel
• Coordinated with airport operations and local users for any extenuating circumstances or events
• Managed schedule including leave and overtime for all employees

• Supervised a team of 14 air traffic controllers to ensure smooth operations
• Managed the day-to-day operation of an air traffic control tower
• Implemented performance management strategies for all air traffic personnel
• Handled scheduling, including leave and overtime management
• Proficient in Microsoft Office suite and related programs for office administration
• Led training teams to achieve full facility certification for new developmentals
• Coordinated with airport operations and local users for events or changes in procedures
• Certified on all air traffic control positions within the facility
• Maintained operational currency per Federal requirements and annual performance evaluations
• Assigned to multiple training teams with the goal of certifying new controllers
• Conducted on-the-job training