Andrew Smith
Orlando,United States
Summary
Experienced Sales Representative with a proven track record of success in both business-to-business and business-to-consumer sales across multiple industries. Recognized for exceeding sales goals, growing businesses, and expanding territories. Proficient in overseeing day-to-day operations and fostering strong relationships with customers and clients to drive sustained business growth. As a knowledgeable Sales Consultant, consistently drive revenue growth through strategic client relationships and effective sales techniques. Leveraging industry insights, consistently surpass sales targets and enhance customer satisfaction. Proficient in negotiation and product knowledge to deliver tailored solutions that meet each client's unique needs.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Greenway Hyundai
10.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Provided sales and customer service assistance to walk-in traffic
CT Agent
Wyndham Destination
02.2022 - 10.2023
- Successfully managed a high volume of incoming calls, providing exceptional customer service and resolving complex issues, resulting in a customer satisfaction rate of 95%
- Utilized advanced computer systems and software to accurately process and record customer information, reducing data entry errors by 30%
- Collaborated with team members to develop and implement new procedures for handling customer inquiries, resulting in a 20% improvement in response time
- Conducted thorough investigations of customer complaints, demonstrating strong problem-solving skills and effectively resolving issues to maintain a positive company reputation.
Luxury sales representative
Zastres
07.2020 - 02.2022
- Fostered strong and lasting client relationships, providing personalized attention and expert guidance throughout the custom suit selection process
- Collaborated closely with clients to meticulously tailor custom suits according to their unique preferences, ensuring utmost satisfaction with the final product
- Demonstrated exceptional sales skills by effectively promoting and showcasing luxury clothing items, resulting in consistently high sales achievements
- Utilized comprehensive knowledge of luxury fashion trends and industry developments to provide valuable fashion advice and recommendations to clients
- Maintained a meticulous record of client preferences, measurements, and style preferences, enabling seamless future interactions and personalized experiences.
Team Lead
Laz Parking/ 1 Hotel Brooklyn
03.2015 - 06.2018
- Managed parking facility operations and oversaw inventory management
- Safely parked and secured high-end vehicles for customers
- Managed financial transactions and deposited funds to major banks
- Provided exceptional bell service to customers and maintained strong relationships with residential clients
- Led and supervised a team of 10 members, surpassing quarterly sales targets through strategic planning, coaching, and guidance
- Implemented a new project management system, streamlining workflow processes and reducing project completion time by 20%
- Designed and executed a comprehensive training program for new team members, resulting in a 30% decrease in onboarding time and improved overall team performance
- Collaborated with cross-functional teams to identify and address operational inefficiencies, resulting in an annual cost savings of $50,000.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05.2005
Skills
- Communication expertise
- Professional problem-solving ability
- Professional technical proficiency
- Analytical mindset
- Prospecting skills
- Excellent communication
- Problem-solving
- Multitasking
- Attention to detail
- Customer service
- Technical proficiency
- Leadership
- Communication
- Organization
- Decision-making
- Team-building
- CRM proficiency
- Product and service knowledge
- Customer Relationship Management
- Time Management
Hobbies and Interests
- Exploring distant lands
- Getting lost in a good book
- Capturing moments
- Feeling the music
- Every kind of sport
Personal Information
Date of Birth: 01/08/1987
Languages
Spanish
Professional Working
Timeline
Sales Consultant
Greenway Hyundai
10.2023 - Current
CT Agent
Wyndham Destination
02.2022 - 10.2023
Luxury sales representative
Zastres
07.2020 - 02.2022
Team Lead
Laz Parking/ 1 Hotel Brooklyn
03.2015 - 06.2018
High School Diploma -
Poinciana High School
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