Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Smith

Dumont,NJ

Summary

Dynamic operations professional with a proven track record at Starbucks, excelling in inventory management and customer service. Skilled in problem-solving and teamwork, I effectively led a team to enhance operational efficiency and customer satisfaction. Committed to driving results and optimizing processes in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Business Operations Intern

The Mana Vault
Milwaukee, WI
05.2024 - 07.2024
  • Supported daily operations in a newly established business
  • Oversaw inventory and vendor relations
  • Included a major industry convention in Las Vegas

Shift Supervisor

Starbucks
Knoxville, TN
01.2021 - 01.2023
  • Led daily operations, and delivered high-quality customer service.
  • Managed inventory levels and trained new hires.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Handled emergency situations with composure and in accordance with company guidelines.

Barista

Kroger
Knoxville, TN
01.2019 - 01.2021
  • Maintained cleanliness, and resolved customer issues.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.

Education

Bachelor of Science - Hospitality And Tourism Management

University of Tennessee
Knoxville
05.2025

Skills

  • Operations management
  • Teamwork and collaboration
  • Time management
  • Product management
  • Problem-solving
  • Problem-solving abilities

Timeline

Business Operations Intern

The Mana Vault
05.2024 - 07.2024

Shift Supervisor

Starbucks
01.2021 - 01.2023

Barista

Kroger
01.2019 - 01.2021

Bachelor of Science - Hospitality And Tourism Management

University of Tennessee

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