Andrew Smith
Hutchinson
Summary
Dynamic Front End Supervisor at Dillons, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Expert in cash register operations and workflow management, I successfully coached team members, resulting in improved productivity and a more efficient front-end experience. Committed to fostering a positive shopping environment.
Overview
10
10
years of professional experience
Work History
Front End Supervisor
Dillons
11.2015 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Education
High School Diploma -
Hutchinson High School
Hutchinson, KS05-2016
Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Staff management
Timeline
Front End Supervisor
Dillons
11.2015 - Current
High School Diploma -
Hutchinson High School
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