Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Smith

Baltimore,MD

Summary

Skilled in processing and optimizing workflow efficiency. Utilizes strong organizational skills and attention to detail to maintain compliance and accuracy. Experienced with Fannie Mae, FHA, Freddie Mac, and VA mortgage processes.

Overview

13
13
years of professional experience

Work History

Processor

Bellwether Enterprise, Real Estate Financing
11.2024 - Current
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Set up and completed loan submission packages to multiple different investors based on their credit guidelines.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.

eMortgage Processor II

Orrstown Bank, Community Bank
08.2020 - 07.2024
  • Processed mortgage loan files, insuring on time closings while maximizing operational efficacy.
  • Communicated directly with borrowers, clearly relaying approval conditions to provide an exceptional client experience throughout the mortgage process.
  • Collaborated with loan officers, setup personnel, underwriters, and closers on accurate loan documentation and figures.
  • Reviewed loan information for accuracy including appraisals, credit reports, income/tax documentation, asset statements, sales contracts, title documents, loan estimates, and automated underwriting reports.
  • Monitored changes in loan files and ensured that proper disclosures were made according to compliance requirements.

Member Service Generalist

Aberdeen Proving Ground Federal Credit Union, Financial Cooperative
04.2018 - 08.2020
  • Worked with customers on lending opportunities for a variety of consumer loans including auto, boat, personal, and mobile home loans resulting in more than $2.5 million booked loans in my last annual review period.
  • Educated customers about the Credit Union’s mortgage and home equity loan products.
  • Assisted customers with management of their financial well being including opening new accounts, long term savings and retirement products, credit rebuilding efforts, and establishing custodial accounts.
  • Instructed new employees on successful strategies for sales and services.
  • Management appointed

Project Manager

Liquidity Services, Asset Liquidation Corporation
02.2015 - 05.2017
  • Facilitated equipment auctions for some of the largest pharmaceutical companies in the world with total gross auctions sales of over 6 million dollars.
  • Managed client company’s surplus asset program for three major pharmaceutical research sites.
  • Collaboratively identified and implemented interdepartmental procedure improvements to asset disposition and movement processes.
  • Led equipment disposition as part of the shutdown of buildings and satellite sites ahead of clients’ shut down schedules.

Business Operations Associate

TEKsystems, IT Staffing and Services Corporation
12.2013 - 08.2014
  • Managed and allocated incoming payments totaling an average of five million dollars per month, including overseeing collections for some of the company's largest national clients.
  • Assisted in onboarding and training new hires in collection and customer services best practices.
  • Collaborated with clients and field offices to define the best practices when using client timekeeping systems. Developed new processes and reports to better take advantage of these systems.
  • Analyzed client agreements in conjunction with the credit department to anticipate potential issues with client payment processes and minimize risk for the company.

Marketing Specialist

Farmers & Merchants Bank, Local Consumer Bank
05.2012 - 12.2013
  • Led the bank’s data mining projects as well as created guidelines and instructions for training upper management.
  • Evaluated and revised advertising and promotion budgets for targeted marketing campaigns.
  • Conducted event planning and execution for branch grand-opening as well as for the bank’s participation in local trade shows.
  • Created Facebook Page and managed the Bank’s digital marketing presence.
  • Managed editing projects for print, outdoor, and digital marketing schedules.
  • Acted as interdepartmental liaison to create successful new advertisements.

Education

Associate of Arts - Business Administration

Community College of Baltimore County
08.2010

Skills

  • Microsoft Office Suite
  • PeopleSoft
  • Oracle E1 Auction Manager
  • Velocity Lending Platform
  • Branch Suite Account Management Platform
  • Encompass Lending Software
  • Salesforce

Timeline

Processor

Bellwether Enterprise, Real Estate Financing
11.2024 - Current

eMortgage Processor II

Orrstown Bank, Community Bank
08.2020 - 07.2024

Member Service Generalist

Aberdeen Proving Ground Federal Credit Union, Financial Cooperative
04.2018 - 08.2020

Project Manager

Liquidity Services, Asset Liquidation Corporation
02.2015 - 05.2017

Business Operations Associate

TEKsystems, IT Staffing and Services Corporation
12.2013 - 08.2014

Marketing Specialist

Farmers & Merchants Bank, Local Consumer Bank
05.2012 - 12.2013

Associate of Arts - Business Administration

Community College of Baltimore County

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