Andrew Smith
Roopville,GA
Summary
Dynamic Service Technician with extensive experience at Mike Bell Chevrolet, excelling in installation and repair. Recognized for exceptional customer service and attention to detail, consistently enhancing vehicle performance through effective troubleshooting and preventive maintenance. Proven ability to work independently while maintaining a safe and organized work environment, ensuring high-quality workmanship.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Technician
Mike Bell Chevrolet
01.2025 - 06.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed customer orders and warranty services according to manufacturer specifications.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
- Utilized advanced diagnostic tools to quickly identify vehicle issues, reducing troubleshooting time and labor costs.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
Operator
West Georgia Perimeter
07.2024 - 06.2025
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Service Technician
Scott Commercial Services
07.2024 - 01.2025
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
Education
CDL Class A -
West Georgia Technical College
La Grange, GASkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Repair techniques
- Power tool proficiency
- Documentation and reporting
- Equipment troubleshooting
- Diagnostic testing
- Professional and courteous
- Mechanical aptitude
- Hand tool expertise
Accomplishments
- Supervised team of 5 staff members.
Certification
- CDL class A License
Languages
English
Native or Bilingual
Timeline
Service Technician
Mike Bell Chevrolet
01.2025 - 06.2025
Operator
West Georgia Perimeter
07.2024 - 06.2025
Service Technician
Scott Commercial Services
07.2024 - 01.2025
CDL Class A -
West Georgia Technical College
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