Andrew Smith
Salem,IL
Summary
Skilled Shop Technician with strong mechanical knowledge and troubleshooting capabilities. Manages repairs and maintenance independently while collaborating with team members on complex projects. Experience in parts and customer service enhances efficiency in locating parts and addressing customer inquiries.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Shop Technician
Altorfer
Dix, Illinois
08.2025 - Current
- Utilized diagnostic tools to troubleshoot equipment malfunctions effectively.
- Conducted routine inspections to identify and resolve mechanical issues.
- Maintained and repaired heavy equipment to ensure operational readiness.
- Replaced worn or defective parts on machines using hand tools or power tools.
- Collaborated with team members to execute shop workflows efficiently.
Parts Counter Specialist
Altorfer
Dix, Illinois
07.2023 - 08.2025
- Assisted customers in selecting appropriate parts for machinery and equipment.
- Collaborated with service technicians to identify parts needed for repairs.
- Processed orders using inventory management systems and ensured timely fulfillment.
- Maintained organized inventory of parts, tools, and supplies on the sales floor.
Rebuild Technician
Jay's Industrial Parts
Centralia, USA
10.2015 - 07.2023
- Rebuilt automotive starters and alternators in a repair shop.
- Utilized Intuit Quickbooks to generate and issue customer receipts efficiently.
- Answered phone calls and provided customer support to diagnose and address issues.
Rebuild Technician/ Truck Driver
Brandon Industrial Parts
Centralia, USA
10.2015 - 07.2023
- Drove to UPS centers to load and transport scrap metal for recycling.
- Disassembled and cleaned transmissions, differentials, and transfer cases for efficient reassembly.
- Operated machinery for assembling industrial parts efficiently.
- Conducted quality inspections on parts and components regularly.
- Maintained inventory of tools and equipment in the workshop.
Education
High school diploma -
Salem Community High School
Salem, ILSkills
- Heavy equipment operation
- Mechanical skills
- Mechanical Knowledge
- Preventive maintenance
- Diagnostic troubleshooting
- Mechanical inspection
- Equipment maintenance
- Vehicle maintenance
- Hand tools
- Power tools
- Parts sourcing
- QuickBooks
- Microsoft Word
- Microsoft Outlook
Certification
- Driver's License, Indefinite
- Forklift Certification, 08/01/23 to 08/01/24
Timeline
Shop Technician
Altorfer
08.2025 - Current
Parts Counter Specialist
Altorfer
07.2023 - 08.2025
Rebuild Technician
Jay's Industrial Parts
10.2015 - 07.2023
Rebuild Technician/ Truck Driver
Brandon Industrial Parts
10.2015 - 07.2023
High school diploma -
Salem Community High School