ANDREW SMITH
Las Vegas,NV
Summary
Results-driven Automotive Parts Manager experienced in streamlining operations and enhancing profitability. Achieved significant reductions in parts obsolescence and increased sales through strategic vendor negotiations and team development. Demonstrated capability in emergency care and customer service by effectively responding to urgent situations, providing basic life support, and maintaining accurate care reports.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Emergency Medical Technician
MedicWest Ambulance
North Las Vegas, Nevada
12.2024 - Current
- Responded to emergency calls with MedicWest Ambulance transport crews.
- Provided basic life support during scene stabilization.
- Assessed patient vital signs and updated care reports.
Customer Service Representative
CJ Pony Parts
North Las Vegas, NV
04.2023 - Current
- Resolved customer issues involving shipping, returns, and order changes.
- Assisted customers with Mustang and auto parts questions through phone and email.
- Processed online orders and verified part compatibility for CJ Pony Parts shoppers.
- Updated account records and order details in company systems.
Auto Parts Manager
G&G Autohaus
Las Vegas
01.2023 - 03.2024
- Monitored and adjusted supply levels, reducing obsolescence of parts in inventory.
- Conducted cost analysis of parts from multiple vendors, securing optimal pricing for purchases.
- Procured parts by issuing purchase orders to suppliers via internet and phone.
- Measured parts with precision measuring instruments to determine required sizes for ordering.
- Redesigned parts catalogs and computerized parts look-ups for streamlined results.
- Measured parts with precision measuring instruments to determine required sizes needed for ordering.
- Procured parts by issuing purchase orders to suppliers via the internet and phone.
- Implemented and developed operational standards, policies and procedures.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Developed existing team into a high productivity, results-oriented unit through creative initiatives.
Shipping and Receiving
Fletcher Jones Automotive Group
Henderson
08.2021 - 01.2023
- Moved materials and items from receiving or storage areas to shipping areas using carts or by hand.
- Prepared containers for shipment by affixing address labels, identification codes, and shipping instructions.
- Attached address labels, identification codes and shipping instructions to containers.
- Supported parts advisors with various tasks to enhance workflow.
Parts Driver
Fletcher Jones Automotive Group
Henderson
02.2020 - 08.2021
- Collaborated with parts counter staff to efficiently process credits and returns.
- Worked with parts counter staff to handle credits and returns.
- Recorded details on manifest for accurate tracking of parts to provide receipts on parts returned from customers.
Outdoor Services
Los Prados Country Club
Las Vegas
10.2018 - 02.2020
- Greeted customers upon entrance to foster a friendly and approachable atmosphere.
- Maintained cleanliness of parking areas, offices, restrooms, and equipment to ensure safe and pleasant experience.
- Provided assistance to customers with golf carts and golf clubs to enhance their experience on the course.
Retail Sales Associate
O'Reilly Auto Parts
Las Vegas
08.2018 - 10.2018
- Greeted customers and engaged in conversation to identify needs and enhance shopping experience.
- Assisted with weekly and monthly inventory audits to ensure accurate stock levels and minimize discrepancies.
- Explained products and services to help customers make informed decisions.
- Organized and maintained sales floor to align with company merchandising standards, improving product visibility.
- Located merchandise on racks or shelves and delivered to customers.
- Cleaned and organized sales floor in accordance with company merchandising standards.
- Assisted with weekly and monthly inventory audits to support store accuracy.
Education
High School Diploma -
Northwest Career And Technical Academy
Skills
- Emergency Care
- AdvancCrisis Managementpport
- Clinical Assessment
- Patient Care
- Management
- Microsoft Excel
- Microsoft Word
- Shipping & Receiving
- Purchasing
- Management
- Shift Management
- Retail Sales
- POS
- Cash handling
- Food safety
Personal Information
Andrew Smith
Date of Birth 04/19/2000
Certification
Driver's License, 04/01/17, 04/01/24
NREMT Certification
SNHD BLS Certification
CPR Certification
Timeline
Emergency Medical Technician
MedicWest Ambulance
12.2024 - Current
Customer Service Representative
CJ Pony Parts
04.2023 - Current
Auto Parts Manager
G&G Autohaus
01.2023 - 03.2024
Shipping and Receiving
Fletcher Jones Automotive Group
08.2021 - 01.2023
Parts Driver
Fletcher Jones Automotive Group
02.2020 - 08.2021
Outdoor Services
Los Prados Country Club
10.2018 - 02.2020
Retail Sales Associate
O'Reilly Auto Parts
08.2018 - 10.2018
High School Diploma -
Northwest Career And Technical Academy