Andrew Snedden
Sunbury,OH
Summary
Adaptable assistant general manager with expertise in recruiting, customer service, and financial management. Proven track record of enhancing operational efficiency through effective managerial and administrative support. Recognized for driving staff performance and fostering a positive work environment to increase productivity.
Overview
11
11
years of professional experience
Work History
Assistant General Manager / Fleet Manager
R&S First Logistics
Columbus, OH
02.2024 - Current
- Coordinated staff schedules to ensure optimal workforce coverage and efficiency.
- Monitored performance metrics to identify areas for process improvements and enhancements.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Motivated and led team members to work together to achieve targets.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Met business targets with streamlined operations strategies.
- Oversaw vehicle maintenance schedules to enhance fleet reliability and performance.
- Monitored compliance with transportation regulations and industry standards.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Directed daily operations to ensure smooth workflow and staff coordination.
Energy Auditor
Tacoma Energy
Westerville, OH
08.2020 - Current
- Conducting energy audits at clients' residential and commercial buildings
- Performing technical tests such as blower doors, heating and cooling system efficiency, air pressure, etc.
- Educating clients and recommending ways to improving energy savings and energy efficiency
- Testing appliances and recommending repairs or replacement as needed
- Conducting energy saving functions and performing other related duties
- Documenting and submitting audit reports to clients
- Installing energy saving systems on behest of clients
Shift Supervisor
Starbucks
Westerville, OH
11.2014 - 12.2019
- Worked with Store manager to plan for up and coming Store promotions to boost readiness and promotion execution
- Eliminated customer service issues by quickly resolving disputes and correcting problems
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Helped store management meet standards of service and quality in daily operations
- Executed Cash management procedures including Deposits, Change Orders and Tips
- Applied security, safety and loss prevention strategies during shifts
- Responded to and resolved customer questions and concerns
- Efficiently managed inventory by placing daily orders and daily product counts
Store Manager
Starbucks
Westerville, OH
09.2016 - 09.2018
- Scheduled and led Quarterly store meetings for all employees to discuss sales promotions and new inventory
- Rotated merchandise and displays to feature new products and promotions
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Created work schedules according to sales volume and number of employees
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
- Protected store from loss or theft by setting and enforcing clear security policies
- Managed, hired and developed top talent to strengthen workflow and productivity
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
Education
High School Diploma -
Big Walnut High School
Sunbury, OH05.2014
Associate of Arts - General Studies / photography
Columbus State Community College
Columbus, OHSkills
- Conflict resolution techniques
- Creative problem solving
- Communication skills
- Organizational expertise
- Hospitality service
- Leadership
- Business development
- Decision making
- Team collaboration
- Adaptability
- Loss prevention strategies
- Workforce management
- Performance monitoring
- Store management experience
Awards
Partner of the quarter (employee of the quarter), 05/19
Assessments
Administrative assistant/receptionist, Proficient, 01/22, Using basic scheduling and organizational skills in an office setting
Timeline
Assistant General Manager / Fleet Manager
R&S First Logistics
02.2024 - Current
Energy Auditor
Tacoma Energy
08.2020 - Current
Store Manager
Starbucks
09.2016 - 09.2018
Shift Supervisor
Starbucks
11.2014 - 12.2019
High School Diploma -
Big Walnut High School
Associate of Arts - General Studies / photography
Columbus State Community College
Similar Profiles
Martin StewartMartin Stewart
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)
Alondra CruzAlondra Cruz
Material Handler at XPO Logistics, Gxo LogisticsMaterial Handler at XPO Logistics, Gxo Logistics
Kimberly R. EdwardsKimberly R. Edwards
Administrative Staff Officer, GS-0301-13 at Defense Logistics Agency, J3 Logistics Operations Business Management OfficeAdministrative Staff Officer, GS-0301-13 at Defense Logistics Agency, J3 Logistics Operations Business Management Office
Sujan PillalaSujan Pillala
Microsoft Dynamics CRM Developer at Prudential FinancialMicrosoft Dynamics CRM Developer at Prudential Financial
Natalie EtgenNatalie Etgen
Server at Liberty TavernServer at Liberty Tavern