Adaptable professional with experience across animal care, retail operations, and repair support. Known for strong problem-solving, inventory management, and customer service skills, along with a steady focus on safety, accuracy, and dependable daily support.
Overview
13
13
years of professional experience
Work History
Horse Caretaker
Cool Dude Equestrian
Saugerties, New York
06.2026 - Current
Monitored horse health and behavior at Cool Dude Equestrian stable.
Monitored horses' health on a regular basis and reported any changes or concerns to supervisor.
Fed horses and mixed grain, hay, and supplements daily.
Groomed horses, brushed coats, and checked hooves.
Cleaned stalls, paddocks, tack, and grooming areas.
Turned out horses to ensure physical health and well-being. to promote optimal exercise and health.
Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
Ensured that all safety protocols were followed while handling horses.
Documented injuries, feed changes, and care needs to inform barn staff on horse health.
Responded quickly to emergency situations involving horses or riders.
Responded to emergency situations following established protocols.
Provided first aid to horses following injury assessments.
Provided first aid to injured and sick horses, escalating care requirements to supervisors as needed.
Administered medications to horses following veterinary guidelines, ensuring compliance with treatment protocols.
Administered medications to horses according to established veterinary guidelines. to animals.
Completed routine barn upkeep tasks such as stocking supplies.
Store Manager
Hangout Vapor Lounge
New Windsor / Newburgh , New York
08.2019 - 01.2022
Supported daily retail floor operations and customer service at Hangout Vapor Lounge.
Managed staff schedules, coverage, and shift transitions to ensure smooth lounge operations.
Supported daily store operations, including opening, closing, and cash handling.
Handled point-of-sale transactions, cash drawers, and end-of-day balance checks.
Recruited and trained new employees to strengthen team capabilities.
Prepared weekly work schedules for store staff.
Delegated work to staff while setting priorities and daily goals.
Resolved customer complaints promptly and professionally.
Tracked inventory and restocked merchandise while arranging display cases to optimize product visibility.
Checked inventory levels and placed orders to refill shelves.
Monitored inventory records and completed physical counts to reduce loss.
Applied age-verification rules and compliance standards for regulated sales.
Updated store signage and maintained product displays.
Created attractive product displays and signs to promote selected items.
Performed regular price reviews to support competitive pricing.
Built sales plans to improve revenue and profitability.
Helped organize promotional events to raise product awareness.
Built supplier relationships to support better pricing agreements.
Provided guidance and mentoring to newly hired employees on company programs.
Trained team members on vapor products, sales rules, and store procedures.
Customer Service & Repair Specialist
Brett's True Value Hardware
New Windsor, New York
05.2014 - 08.2019
Explained repair options and pricing to enable informed customer decisions.
Clarified repair options and cost details to support customers' choices.
Presented customers with various solutions to address their concerns. and helped resolve customer concerns.
Resolved customer issues by providing options and practical problem-solving support.
Supported customer confidence through clear repair explanations and cost details.
Helped customers use stationary machinery to make key copies.
Supported key-copying service by helping customers with stationery machinery.
Guided customers to suitable products to enhance their shopping experience.
Improved shopping experience by helping customers locate needed items.
Maintained organized, safe work area to support repair productivity.
Kept repair bench organized and shop area clean and safe.
Organized work area to promote safety and efficiency during repairs. and safe to support repair productivity.
Supported repair completion to meet scheduled deadlines. and close work orders on time.
Supported work order completion on schedule through repair follow through.
Enabled faster repairs through coordination with hardware staff on parts ordering and pickup.
Coordinated with hardware staff on parts ordering and pickup to keep repairs on schedule.
Coordinated with hardware staff on parts ordering and pickup to support timely repair completion.
Entered service details and parts requests into store systems to keep records accurate.
Strengthened service documentation by logging repair details and parts needs in store systems.
Managed vendor communication for supply orders and delivery schedules.
Coordinated with vendors on supply orders and delivery timing.
Maintained supply flow by coordinating vendor orders and delivery schedules.
Prepared precise estimates and work orders to ensure clarity in labor and parts requirements.
Produced accurate estimates and work orders from labor and parts requirements.
Adjusted machine settings and programmed automated processes for varied jobs.
Set machine controls and programmed automated processes for different jobs.
Used stationary machinery and computer system to color-match paint samples and mix paint cans accordingly.
Used stationary machinery and computer system to color match paint samples and produce cans of paint accordingly
Assisted with technician training on repair procedures and company policies.
Supported training sessions for new technicians on repair protocols. new technicians on repair steps and company policies.
Built technician capability by assisting with training on repair procedures and company policies.
Processed sales at register, handled payments, and printed receipts.
Completed register transactions, payment processing, and receipt printing for customer purchases.
Delivered work orders on schedule through repair support and follow-through.
Prepared precise estimates and work orders to ensure clarity in labor and parts requirements.
Built technician capability by assisting with training on repair procedures and company policies.
Improved the shopping experience by helping customers find needed items.
Increased issue resolution by offering options and practical problem-solving support.
Used stationary machinery and computer system to color match paint samples and produce cans of paint accordingly
Horse Caretaker
Steady Reign Stables
Saugerties
02.2022 - 05.2026
Groomed horses, checked hooves, and assessed tack condition to ensure overall health and readiness.
Monitored horse behavior to identify health concerns and communicated findings to supervisors for timely intervention.
Administered first aid to horses during emergencies.
Administered medical attention to injured and sick horses, ensuring prompt care and notifying supervisors of ongoing health needs.
Supported daily horse care through feeding, grooming, and exercise routines.
Fed horses and set out daily water at equestrian stable.
Prepared feed and supplements according to stable care instructions.
Cleaned stalls, aisles, and barn spaces for Cool Dude Equestrian.
Kept barns, stalls, paddocks, and horse facilities clean and safe.
Followed safety protocols while handling horses.
Responded fast during emergency situations involving horses or riders.
Handled emergency situations according to established protocols.
Moved horses out to support exercise and health.
Supported medication administration for horses as needed.