Andrew Souchik
Tallahassee,USA
Summary
Results-driven Public Utility Analyst with a focus on regulatory compliance, risk management, and data analysis. Proven ability to enhance stakeholder relations and drive performance improvements through strategic planning and process optimization. Engages effectively with diverse groups to clarify regulations and foster collaborative environments, while supporting loss prevention initiatives.
Overview
17
17
years of professional experience
Work History
Public Utility Analyst II
FLORIDA PUBLIC SERVICE COMMISSION
Tallahassee , FL
08.2023 - Current
- Ensured regulatory compliance with commission rules by preparing comprehensive reports and presentations for senior managers and legislative audiences.
- Analyzed financial and operational data to identify performance trends and benchmarks of utility companies.
- Engaged stakeholders, including utilities and consumer groups, to clarify regulations and enhance understanding.
- Contributed to policy development and special projects aimed at improving service efficiency and supporting risk management initiatives.
- Formulated recommendations aligned with statutes by analyzing utility petitions to ensure equitable outcomes.
- Strengthened regulatory decision-making through monitoring of industry advancements and best practices.
- Conducted thorough analysis of regulatory compliance for energy utility operations and service delivery.
- Developed reports assessing market trends and their impact on public utilities.
Management Review Specialist
STATE OF FLORIDA - DEPARTMENT OF ECONOMIC OPPORTUNITY
Tallahassee, Florida
04.2022 - 08.2023
- Conducted compliance training workshops to ensure adherence to federal and state regulations.
- Led program reviews, assessing alignment with state-specific goals through data analysis.
- Engaged stakeholders to present findings, enhancing collaboration and informed decision-making.
- Ensured strict compliance with regulations, minimizing risk across operations.
- Researched best practices to optimize departmental performance and support loss prevention initiatives.
- Developed process improvements that enhanced program efficiency and team transformation.
- Reviewed applications for compliance with economic guidelines and analyzed data for funding decisions.
- Sourced candidates and conducted interviews, hiring qualified employees and processing related paperwork.
Insurance Agent
AMERICAN INCOME LIFE INSURANCE COMPANY
Tallahassee, Florida
09.2021 - 04.2022
- Guided clients through policy applications and claims processes, ensuring seamless experiences.
- Acquired new clients through networking and referrals, consistently meeting sales targets.
- Conducted regular follow-ups to address client concerns and ensure satisfaction.
- Developed relationships with new clients via cold calling and referrals from existing customers.
On-Road Supervisor
UPS
Tallahassee, Florida
01.2018 - 08.2021
- Led training, mentoring, and management of delivery drivers to enhance performance, compliance, and safety, sharing safety and operational reports with senior leaders.
- Implemented safety standards that improved service performance and reduced operational costs.
- Optimized routes and monitored operations to ensure ongoing efficiency, continually evaluating driver metrics and developing improvement strategies.
- Trained new drivers on company policies and procedures.
- Communicated with dispatch to resolve delivery issues promptly.
- Conducted safety training sessions for personnel; maintained compliance with OSHA regulations.
- Advised personnel on best practices related to the use of tools and safety precautions while working on roads.
Transportation Security Officer
U.S. DEPARTMENT OF HOMELAND SECURITY
Tallahassee, Florida
01.2009 - 05.2019
- Played a vital role in accurately screening passengers and baggage using TSA protocols while ensuring compliance during high-volume checkpoint operations.
- Provided insights to management that shaped service objectives and fostered improved customer service interactions among colleagues.
- Achieved higher than expected ratings in customer satisfaction for 2017 and 2018, receiving the 2015 Customer Service Award for outstanding service.
- Enforce federal security regulations and policies to ensure passenger safety.
- Document security breaches and incidents, following established reporting protocols.
Education
Master of Arts - Strategic Communication
FLORIDA STATE UNIVERSITY
Tallahassee, FL12-2027
Master of Business Administration -
FLORIDA STATE UNIVERSITY
Tallahassee, FL12-2024
Bachelor of Science - Business Administration / Management
VALDOSTA STATE UNIVERSITY
Valdosta, GA12-2011
Skills
- Regulatory compliance
- Compliance monitoring
- Utility workforce planning
- Report generation
- Financial review
- Process optimization
- Stakeholder relations
- Team coordination
- Risk management
- Policy evaluation
- Data analysis
- Business analysis
- Loss prevention strategies
- Strategic planning
- Public outreach
Timeline
Public Utility Analyst II
FLORIDA PUBLIC SERVICE COMMISSION
08.2023 - Current
Management Review Specialist
STATE OF FLORIDA - DEPARTMENT OF ECONOMIC OPPORTUNITY
04.2022 - 08.2023
Insurance Agent
AMERICAN INCOME LIFE INSURANCE COMPANY
09.2021 - 04.2022
On-Road Supervisor
UPS
01.2018 - 08.2021
Transportation Security Officer
U.S. DEPARTMENT OF HOMELAND SECURITY
01.2009 - 05.2019
Master of Arts - Strategic Communication
FLORIDA STATE UNIVERSITY
Master of Business Administration -
FLORIDA STATE UNIVERSITY
Bachelor of Science - Business Administration / Management
VALDOSTA STATE UNIVERSITY