Andrew Sprouse
Denver,Colorado
Summary
Meticulous retrieval of information specialist with 4 year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and customers to foster smooth and effective operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
5
5
years of professional experience
Work History
Freight Team Associate
Home Depot
08.2023 - Current
- Loaded and unloaded freight manually or using company-provided equipment.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
Record Retrieval Specialist
ChartFast / Credo Health
10.2019 - 07.2023
- Managed client accounts with attention to detail, ensuring accurate billing and recordkeeping.
- Directed resource allocation efforts, maximizing utilization for efficient operations
- Streamlined internal processes for improved efficiency and timely service delivery to clients.
- Conducted thorough data cleaning and preprocessing procedures, maintaining high-quality datasets containing up to 125,000 entries to ensure effective record retrieval and delivery process.
- Performed quality assurance on data sources to check for inaccuracies and inconsistencies.
- Resolved complex data discrepancies through detailed investigation and communication.
- Assisted in reducing data entry errors by conducting thorough audits of electronic medical records.
- Acquired knowledge in the function of multiple electronic medical record systems in order to conduct retrieval process
- Provided training sessions for interns to perform retrieval of information processes from several electronic medical record systems
- Performed on site record retrievals from various care facilities
- Evaluated cost and usage data of virtual fax software to improve business decision making
Education
BBA - Management Information Systems
Georgia College And State University
Milledgeville, GA12.2021
Skills
- Quality Assurance Practices
- Records Management Proficiency
- Healthcare Data Cleaning
- Data curating
- HIPAA knowledge
- Data Entry Competence
- Customer Invoicing
- File conversion
- Document Management
- Cross-Functional Teamwork
Timeline
Freight Team Associate
Home Depot
08.2023 - Current
Record Retrieval Specialist
ChartFast / Credo Health
10.2019 - 07.2023
BBA - Management Information Systems
Georgia College And State University