Andrew Stephens
Atlanta,GA
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
20
20
years of professional experience
Work History
Field Service Technician
Zeak and Harring
Suwanee, GA
08.2017 - Current
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Field Service Technician
Chief Diagnostics
Suwanee, Georgia
01.2014 - 07.2020
- Performed troubleshooting on electronic circuits and systems.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Repaired and maintained production machinery in accordance with manufacturer specifications.
- Disassembled defective machines for repair or replacement of parts.
- Calibrated instruments according to established procedures.
Program Manager
Village CDC
Nashville, TN
01.2004 - 06.2014
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Assisted in developing training materials for new hires involved in the program activities.
- Collaborated with functional managers to develop program resource plans and assign program resources.
Teacher
Metro Nashville Public Schools
Nashville, TN
04.2006 - 06.2010
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Assessed student performance through tests, quizzes and other assessments.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Utilized technology-based learning tools to enhance classroom instruction.
Education
BBA - Business Administration And Management
Tennessee State University
Nashville, TN08-2004
Skills
- Device Installation
- Equipment Repair
- Quality Assurance
- Customer training
- Equipment Inspection
- Technical Troubleshooting
- System Installation
- Customer Service
- Project Management
- Repair and Installation
- Courteous and Professional
- Multiple Priorities Management
- Hardware and software installation
Timeline
Field Service Technician
Zeak and Harring
08.2017 - Current
Field Service Technician
Chief Diagnostics
01.2014 - 07.2020
Teacher
Metro Nashville Public Schools
04.2006 - 06.2010
Program Manager
Village CDC
01.2004 - 06.2014
BBA - Business Administration And Management
Tennessee State University