Microsoft Excel
Andrew Stephens
House Springs,MO
Summary
Proven District Sales Representative at Fastenal, adept in customer relationship building and sales pipeline management. Excelled in fostering customer loyalty and expanding client bases, consistently surpassing sales quotas. Skilled in territory management and problem-solving, demonstrating a professional demeanor that ensures long-term business growth and customer satisfaction. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
District Sales Representative
Fastenal
09.2007 - 09.2024
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage.
- Attended monthly sales meetings and quarterly sales trainings.
- Achieved or exceeded company-defined sales quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Trained new employees on customer service, money handling and organizing strategies.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
No Degree - Business Administration And Management
St. Louis Community College
Kirkwood, MOSkills
- Customer Relationship Building
- Sales Pipeline Management
- Industry Expertise
- Performance Tracking
- Territory Management
- Continuous Improvement
- Professional Demeanor
- Problem-Solving
- Multitasking
- Task Prioritization
- Contract Negotiation
Certification
- Lean Certification Training - [Timeframe]
- Customer Focused Sales Trainings
Software
Microsoft Powerpoint
Microsoft Word
Timeline
District Sales Representative
Fastenal
09.2007 - 09.2024
No Degree - Business Administration And Management
St. Louis Community College