Andrew Stevens
Dallas,Texas
Summary
Obtain a position in a people-oriented organization where my skills and experience can be effectively utilized for increased profitability and product sales volume, improve customer satisfaction while enhancing the company brand, and exemplified leadership through serving others to achieve corporate goals
- 15 years of experience in management, finance, education and staffing industries
- Success in leading effective strategies to improve recruiting and retention
- A leader in managing cross company teams and mentoring strategies
- Extensive knowledge and expertise in both external and internal inbound marketing practices
Overview
17
17
years of professional experience
Work History
Corporate Financial Aid Officer
Arizona College of Nursing
Remote, TX
04.2024 - Current
- Reviewed and processed financial aid applications for eligibility and compliance.
- Assisted students in understanding academic application processes, admissions requirements and financial aid options.
- Provided one-on-one counseling to students regarding financial aid program options and requirements.
- Audited student files to confirm accuracy and completion according to defined guidelines.
- Monitored financial aid funding sources to ensure maximum utilization of available funds.
Retention II Specialist
State Farm
Dallas, TX
04.2023 - Current
- Obtained property an casualty insurance licenses in all 50 states.
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Analyzed customer needs and provided best options, upselling products and services.
- Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
- Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
Campus Director and Consultant
CCI TRAINING CENTER
Dallas, Texas
03.2015 - 04.2023
- Oversaw daily business operations to manage student engagement, satisfaction and overall success in the programs offered
- Recruited, supervised and coached admissions recruiters, financial aid staff, faculty and administrative personnel
- Managed and processed all aspects of Title IV funding company wide
- Participated in company audits to ensure compliance with current federal and state regulations
- Participated in accreditation reviews by providing data related to enrollment trends, faculty qualifications, program outcomes.
- Managed all aspects of inbound marketing including coordinating and developing content for new landing pages and email templates
- Improved inbound marketing and lead nurturing funnel processes by developing extensive workflows for multiple campaigns.
Finance Manager
EVEREST COLLEGE
Dallas, Texas
09.2008 - 05.2014
- Managed, educated and trained new employees on the presentation and processing of Title IV funding
- Led Sarbanes-Oxley audit team to ensure compliance with current federal and state regulations
- Supervised preparation and production of all orientations for new students
- Produced detailed estimates of available Title IV Funding and alternative financing options
- Processed files and completed crossover budgets for students attending multi-year programs
- Advised prospective and former students of current default policies in addition to the cure of defaulted loans
- Managed bad debt of the campus and reconciled accounts through auditing procedures.
Education
B.A. Public Relations -
Texas Tech University
Lubbock, TXInternship - Institute of Communications Research -
Texas Tech University
Internship -
LUBBOCK ILLUSTRATED MAGAZINE
Lubbock, TXSkills
- MS Office (Excel, Word, Access, PowerPoint)
- Adobe Photoshop and Illustrator
- Campus Vue
- Hubspot (CRM)
- Bullhorn (CRM)
- Clearview / Salesforce (CRM)
References
AVAILABLE UPON REQUEST
Timeline
Corporate Financial Aid Officer
Arizona College of Nursing
04.2024 - Current
Retention II Specialist
State Farm
04.2023 - Current
Campus Director and Consultant
CCI TRAINING CENTER
03.2015 - 04.2023
Finance Manager
EVEREST COLLEGE
09.2008 - 05.2014
B.A. Public Relations -
Texas Tech University
Internship - Institute of Communications Research -
Texas Tech University
Internship -
LUBBOCK ILLUSTRATED MAGAZINE