Andrew Stoan Adams
Knoxville,TN
Summary
Engineering student, working full-time to self-finance my education, with hands-on expertise in automotive and diesel diagnostics, repair, and preventative maintenance. Known for leading and mentoring junior technicians, delivering exceptional customer service, and applying advanced diagnostic tools to resolve complex mechanical and electrical issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Technician
Gary Yeomans Ford
04.2024 - Current
- Focus on engine, electrical / HVAC systems
- Support professional development initiatives
- Contribute to continuous improvement in service delivered
- Collaborate with team members
- Ensure high-quality service with customer satisfaction
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
Diesel Technician, Safety Inspector, Mentor
TA Truck Service (TravelCenters of America)
10.2021 - 01.2024
- Diagnosed mechanical issues on diesel engines using advanced diagnostic equipment.
- Performed routine maintenance on heavy-duty trucks to ensure optimal performance and reliability.
- Mentored junior technicians in troubleshooting techniques and best practices for diesel engine repair.
- Collaborated with parts suppliers to source necessary components, ensuring timely project completion.
- Trained staff on safety protocols and proper use of tools in compliance with industry standards.
Automotive Technician
Walmart Auto Care Center
04.2020 - 10.2021
- Collaborated with service advisors to prioritize and expedite repair processes.
- Maintained accurate records of repairs and services performed for customer transparency.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Education
Associate of Science - Engineering Technology
Pellissippi State Community College
05-2027
Certificate - Heavy Duty Diesel Technology Equipment
Tennessee College of Applied Technology (TCAT)
Skills
- Automotive Mechanical Systems
- Electrical Diagnostics
- Module Communication Networks
- Troubleshooting
- Mentorship
- Customer service
- Problem-solving
- Safety Protocols
- Compliance
- Time management
- Quality control
- Customer communication
- Analytical Thinking
Certification
- ASE Refrigerant Recovery & Recycling (EPA 609) – ID: C511627
- Bosch LS-51 Denoxtronic System Overview
- Snap-on Meter Certification
- TA Truck Service: Modern Electrical, HVAC, and Chassis Systems
- NC3 Digital Multimeter Certification – Voltage, Amperage, Resistance
Timeline
Automotive Technician
Gary Yeomans Ford
04.2024 - Current
Diesel Technician, Safety Inspector, Mentor
TA Truck Service (TravelCenters of America)
10.2021 - 01.2024
Automotive Technician
Walmart Auto Care Center
04.2020 - 10.2021
Associate of Science - Engineering Technology
Pellissippi State Community College
Certificate - Heavy Duty Diesel Technology Equipment
Tennessee College of Applied Technology (TCAT)