Andrew Strunk
Post Falls,ID
Summary
Versatile and dynamic, excelled at Findlay Automotive Group by mastering roles from Lead Lot Attendant to Dispatcher. Demonstrated exceptional problem-solving and customer service, enhancing satisfaction and operational efficiency. Known for dependability and attention to detail, significantly contributed to team success and cost reduction without compromising quality.
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
8
8
years of professional experience
Work History
Dispatcher
Findlay Automotive Group
08.2017 - Current
- I have held serval different position at Findlay, Lead Lot Attendant, Detailer, Assistant recon manger and dispatcher.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Washed cars and trucks daily for auto dealership.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Assisted in planning special events or promotional activities, helping create a positive atmosphere that attracted potential clients.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
- Collaborated with sales team to ensure optimal vehicle placement for maximum visibility and sales potential.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
Education
High School Diploma -
East Valley
Spokane Valley2018
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Problem-solving
- Work prioritization
- Teamwork and collaboration
- Dependability
Timeline
Dispatcher
Findlay Automotive Group
08.2017 - Current
High School Diploma -
East Valley
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