Andrew Suggs
Charlotte,NC
Summary
Outcome-focused executive with a strategic mindset dedicated to driving company success and fostering competitive growth. Proven track record of achieving revenue growth, spearheading business development initiatives, forming strategic partnerships, and overseeing successful product launches. Tenacious leader enthusiastic about guiding and expanding organizations and business units. Proficient in strategic planning, adept problem-solving, relationship cultivation, and effective communication. Possesses a solid understanding of business principles to propel companies toward sustained advancement.
Overview
11
11
years of professional experience
Work History
CEO & CO-FOUNDER
Live Chair Health
11.2017 - 10.2023
- Founded a startup that focused on driving member and patient engagement for government program members at health plans and systems to foster health equity.
- Raised $4.8 million in venture capital funding to fuel business expansion and innovation.
- Participated and led all aspects of business development from market research and finance to operations and marketing, ensured Live Chair's vision I set was followed.
- Framed the company's vision, goals, and objectives using EOS system.
- Achieved rapid platform growth, transitioning from a ground-zero user base to an impressive 30,000 active members within 18 months following a strategic pivot.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts. Landed contracts with 3 out of the top 5 health plans in the USA.
- Generated $2.8 million in contract value, driving approximately $1 million in annual recurring revenue (ARR). Grew revenue ~250% Y/Y
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Initiated strategy to drive company growth and margin improvements. Led the company from negative margin in 2022 to ~45% margin upon departure.
- Maintained full P&L ownership.
- Won the 2022 Thomas J. Main Ignite Award and 2022 American Heart Association Stroke Hero Award. Maryland's Governor Hogan Future 20 Start-Up awardee in 2022.
- Self-motivated, with a strong sense of personal responsibility. Skilled at working independently and collaboratively in a team environment.
NATIONAL ACCOUNT MANAGER
DHL EXPRESS
02.2017 - 01.2018
- Managed and maintained close working relationships with key customers representing $20M in revenue by consulting with decision-makers, understanding each customer's business challenges and priorities, and ensuring consistently elevated customer satisfaction in order to increase revenue streams.
- Developed strategies to increase sales penetration and profits in assigned accounts by 100% quarter over quarter.
- Identified new business opportunities by assessing customer needs and matched them with DHL's services to acquire key national accounts.
- Managed and built overall customer relationships by coordinating and leading the activities of customer-focused teams.
- Worked on special assignments to support DHL strategies and initiatives.
- Partnered with the regional management team to coordinate customer requests and services that were being promoted.
- Developed customized presentations for various decision-making audiences to close new business.
- Won several awards, such as President’s Club, which recognizes top business development leaders within the company.
Manager of International Sales
DHL EXPRESS
02.2014 - 01.2017
- Focused heavily on a strategic sales planner to optimize time and territory management.
- Upsold additional services to the existing client base to increase volume and sales revenue.
- Secure new customers who had not previously used DHL services.
- Collaborated with all sales channels and resources including: Trade Lane Sales, Product leaders, and operations to shorten the selling cycle and close business.
- Acknowledged as a consistent top performer, consistently ranking among the top 5 sales contributors within the company during my tenure.
- Won several quarterly and yearly awards.
Account Executive
HOUSTON ASTROS
05.2012 - 01.2014
- Sold season and mini-season ticket packages, to corporations and local businesses.
- Planned and facilitated face-to-face appointments with various CEO’s, VPs and other top-level management personnel to discuss entertainment and business development needs based on cost-benefit analysis.
- Devised strategic initiatives to expand client base through developmental programs, fostering mutually beneficial business relationships that enhanced ROI and sustained long-term client retention.
- Earned promotion within just 4 months for achieving top performance in both revenue generation and appointment setting.
- Exceeded all 2013 sales goals despite 3 consecutive 100+ lost seasons.
Education
MBA -
05.2017
Bachelor of Science - Sports Management, Business Administration
2011
GPA: 3.5, Played Collegiate Basketball, dedicating over 20 hours per week in attending team meetings and conditioning for games, while managing a full academic course load. College sales employment.
Skills
- Operating Budget and P&L ownership
- Corporate Strategy and Development
- Business Consulting
- Board management
- Business development and sales expert
- Lean Methodology
- Analytical and Critical Thinker
- Strategic Direction
- Raising Capital
- Product Development and Expansion
- Revenue Growth
- Negotiation
- Strategic Partnerships
Timeline
CEO & CO-FOUNDER - Live Chair Health
11.2017 - 10.2023
NATIONAL ACCOUNT MANAGER - DHL EXPRESS
02.2017 - 01.2018
Manager of International Sales - DHL EXPRESS
02.2014 - 01.2017
Account Executive - HOUSTON ASTROS
05.2012 - 01.2014
Eastern University, David - MBA,
Claflin University - Bachelor of Science, Sports Management, Business Administration
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