Andrew Sullins
Sandston,VA
Summary
Positive and upbeat worker knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Cousin Vinny's Pizza
North Chesterfield, VA
08.2021 - 03.2024
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Developed strategies for improving operational efficiency and customer service levels.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Identified areas of improvement within the department and implemented necessary changes.
- Addressed any issues that arose during the shift in a proactive manner.
- Assisted customers with product selection when needed.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
Prep Worker
Sen Organic Small Plate
Richmond, Virginia
05.2023 - 07.2023
- Conducted daily inventory of supplies and restocked shelves accordingly.
- Maintained cleanliness of kitchen, including floors, counters, utensils, and equipment.
- Organized and labeled food items for quick identification.
- Prepared ingredients for meal production by washing, chopping, measuring and mixing.
- Operated slicers and grinders to prepare meats according to recipes.
- Assisted in the preparation of salads and other cold foods as needed.
- Followed all safety protocols while operating kitchen equipment such as knives, blenders and mixers.
- Cleaned surfaces with appropriate sanitizer solutions between tasks to maintain a safe work environment.
- Checked expiration dates on all products before use or sale to ensure quality control standards were met.
- Provided excellent customer service at all times in accordance with company standards.
- Adhered strictly to health regulations concerning food handling procedures.
- Rotated stock regularly according to first-in-first-out policy.
- Inspected dishes prior to serving customers for presentation purposes.
- Performed general maintenance duties such as cleaning tables and mopping floors.
Package Handler
United Parcel Service
Chesterfield, Virginia
09.2019 - 08.2021
- Picked products using RF scanner to fill orders.
- Loaded and unloaded packages from delivery trucks manually by hand.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Checked all outgoing shipments to ensure accuracy of contents.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Assisted in training new employees on package handling processes.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Resolved conveyor system issues by clearing jams and blockages.
- Recorded numbers of packages scanned throughout workshift.
Sign Shop Technician
Pocahontas State Park
Chester, Virginia
04.2018 - 11.2019
- Operated computer-aided design software to create custom signage designs.
- Assisted in the fabrication of signs, banners, and other promotional materials.
- Performed routine maintenance on all shop equipment and tools.
- Determined appropriate materials for various projects based on customer specifications.
- Ensured compliance with safety regulations when working with hazardous materials or operating machinery.
- Calibrated plotters and cutters to ensure accurate results when cutting vinyl graphics.
- Inspected completed signage products for accuracy before delivery to customers.
- Maintained cleanliness of work area throughout the shift to comply with health codes.
- Provided guidance to junior technicians in completing tasks effectively.
- Created detailed reports documenting project progress and material usage.
- Communicated regularly with supervisors regarding project deadlines.
- Organized inventory of supplies ensuring sufficient stock levels at all times.
- Delivered final signage products to customer locations according to schedule.
- Set up and operated production machinery according to specific standards and protocols of company.
- Met or exceeded target for on-time customer shipments.
Education
Some College (No Degree) - General Education
John Tyler Community College
Chester, VA01-2019
High School Diploma -
Matoaca High School
Chesterfield, VA06-2017
Skills
- Truck loading
- Package scanning
- Warehouse Safety
- One Call Resolution
- Team Development
- Policy Enforcement
- Continuous Improvement
- Problem-Solving
- Staff Leadership
- Staff Supervision
- Data Analytics
- Strategic Planning
- Training and mentoring
- Processes and procedures
References
References available upon request.
Timeline
Prep Worker
Sen Organic Small Plate
05.2023 - 07.2023
Shift Supervisor
Cousin Vinny's Pizza
08.2021 - 03.2024
Package Handler
United Parcel Service
09.2019 - 08.2021
Sign Shop Technician
Pocahontas State Park
04.2018 - 11.2019
Some College (No Degree) - General Education
John Tyler Community College
High School Diploma -
Matoaca High School
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