Andrew Svendsen
Brainerd,MN
Summary
I have been in sales my entire adult life from door-to-door sales, wireless, water softener sales, auto, and back to wireless. I would summarize myself as a very energetic and charismatic individual with a true passion for customer experience. In my career I have worn many different hats within these companies and have learned to see things through many different lenses.
Overview
14
14
years of professional experience
Work History
F&I Manager
Power Lodge
11.2024 - Current
- Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
- Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Managed all aspects of contract preparation, ensuring accuracy and compliance with state regulations.
- Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
- Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
- Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
Store Leader/District Leader/Sales Partner/Store Leader
BeMobile
01.2018 - 11.2024
- I started with BeMobile in 2018 as a Store Leader and within 14 months earned the District Leader position in Iowa overseeing 6 locations. In October of 2020 my father got sick and I stepped down to move home to help with things. Wanting to stay with the company I took a sales partner position in our Brainerd location and within 1 year earned the Store Leader opportunity. In my time in leadership, I have seen great success not just in increased revenue YoY, increased metric attainment, building sustainable behaviors, but also in continuing to grow myself.
Sales Specialist
Valu Ford & Chrysler
03.2016 - 01.2018
- Greeted customers and proactively offered assistance and information on vehicles of interest. Facilitated timely sales or visit follow-up to retain strong rapport with previous and prospective customers. Presented vehicle features, model options, and pricing information to assist customer decision-making. Demonstrated car features and benefits and facilitated test drives to enhance customer experience. Promoted manufacturer and dealer incentives to drive revenue. Liaised between customers and finance department to facilitate price negotiation and financing options. Explained warranties, model upgrades, and dealer services to create upsell opportunities.
Water Specialist
The Water Doctor
03.2015 - 03.2016
- Identified customer needs by reviewing account information and conducting needs assessments. Generated sales leads online and by phone. Sold various water treatment equipment. Demonstrated merchandise operation and explained features. Maintained knowledge of current sales and promotions, return and exchange policies, and security practices. Calculated sales prices and total purchases, and processed cash or credit transactions. Quickly connected with each customer to offer assistance and promote products.
Store Manager
All-State Wireless
10.2011 - 03.2015
- Held team accountable to policies and procedures with regular monitoring and worked diligently to bring lagging employees up to standards. Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers. Defined clear vision for store to guide operations and continuously develop business with higher profits, more satisfied customers, and greater market share. Encouraged team-oriented culture with common sales, service, and productivity goals. Taught employees how to connect with customers, build trust, and independently handle routine concerns. Reversed poor performing store by revising systems, processes, training programs, and personnel. Set clear performance expectations for employees and implemented improvement plans to help each reach targets.
Education
High School Diploma -
Brainerd High School
01.2002
Skills
- Customer service Sales and marketing
- Creative thinking Relationship Building
- Employee training and development Direct sales
- Team building and leadership Motivation
- Basic excel spreadsheets
- Paperwork management
- Document preparation
- Sales goals
- Teamwork and collaboration
- Problem-solving
- Leadership skills
- Multitasking Abilities
Timeline
F&I Manager
Power Lodge
11.2024 - Current
Store Leader/District Leader/Sales Partner/Store Leader
BeMobile
01.2018 - 11.2024
Sales Specialist
Valu Ford & Chrysler
03.2016 - 01.2018
Water Specialist
The Water Doctor
03.2015 - 03.2016
Store Manager
All-State Wireless
10.2011 - 03.2015
High School Diploma -
Brainerd High School
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