Andrew Szczechula
Chicago,Illinois
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager/Business Owner
Ptt Warehousing Llc
Chicago, Illinois
04.2018 - 05.2024
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Led process improvement initiatives, resultingin an increase in operational efficiency.
- Managed facility maintenance and upgrades, ensuring a safe and productive work environment.
- Planned and coordinated logistics for large-scale events or conferences.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Dispatch Manager
Equilibrium Transportation Inc
Chicago, Illinois
06.2012 - 02.2018
- Processed accounts receivable, accounts payable and payroll, utilizing in-house software.
- Collaborated with the customer service team to resolve delivery issues promptly, enhancing customer satisfaction.
- Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.
- Conducted weekly meetings with staff to discuss current issues or changes in policy or procedure.
- Analyzed expenditures and other financial information to develop plans, policies or budgets for increasing profits or improving services.
- Negotiated contracts with vendors and suppliers to reduce costs and improve service quality.
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
Education
Associate of Applied Science - Business Administration And Management
Daley College
Chicago, IL05-1994
Skills
- Process improvement
- Budget management
- Project management
- Logistics coordination
- Vendor negotiation
- Staff training
- Communication skills
- Recruitment and hiring
- Performance evaluation
- Inventory control
- Production
- Relationship building
- Business development
Languages
Polish
Professional
Affiliations
skilled in any forklift operations
Certification
- certified forklift
- certified in warehouse management
Timeline
Operations Manager/Business Owner
Ptt Warehousing Llc
04.2018 - 05.2024
Dispatch Manager
Equilibrium Transportation Inc
06.2012 - 02.2018
Associate of Applied Science - Business Administration And Management
Daley College
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