Andrew Tarver

Atlanta,GA

Summary

Operations Area Manager successful in launching two sortation and fulfillment warehouse centers. Diplomatic communicator and servant leader well-versed in achieving maximum enterprise efficiency and cultivating a motivating company culture for dynamic teams. Attains business objectives for profitability and performance by generating innovative operational strategies through the execution of optimized production system plans and continuous improvements.

Overview

years of professional experience

Work History

Academic Coordinator

Florida International University

05.2023 - Current

Communicates between athletes, professors, coaches and NCAA for academic goals and eligibility concerns
Travel to Sporting events weekly across the United States to ensure that student-athletes are making sure that they are committed to their academic promise
Support student-athletes across Football, Track and Field, and Cross Country coming from different demographics and countries

Operations Area Manager

Amazon.com Services LLC

02.2021 - 11.2022

Supported daily operations of fulfillment station and route assignment by engineering the timely fulfillment and shipping of 1.3 million customer-ordered units per day (5 million units/day during peak season) as leader of 120 direct reports
Reduced fulfillment center's annual costs by $120K by decreasing 20 hours of in-direct labor through Lean/Kaizen and operational excellence initiatives
Created and analyzed daily KPI reports from real-time productivity and labor tracking data using FCLM (Fulfillment Center Labor Management) and Daily Planet portals for improved order picking, packing, and stowing performance metric
Supports daily operations of inbound shipment sortment and outbound shipment disbursement by engineering the timely fulfillment and shipping of 250K customer-ordered units per day (400K units/day during peak season) as leader of 40 direct reports
Composes and delivers hourly ADAPT (Ask-Discuss-Ask-Plan Together) feedback and action plans focused on sortment quality, shift productivity, and behavioral assessments to direct reports, regional teams, and senior leadership; thus improving department's KPIs by 15%
Serves as a stretch operations manager to several sortment departments by analysing and presenting daily volume processing metrics using SHIFT management planner

Student-Athlete/Volunteer Coach

Florida International University, FIU

06.2016 - 02.2021

Managed time effectively while traveling for games, attending practice, and going to classes.
Attended all practices, meetings, and workouts on time.
Developed time management skills by balancing academic responsibilities with rigorous athletic commitments.
Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community stakeholders.
Community Service with Red Cross Hurricane Relief, Relay for Life Cancer Research, and Children’s Hospital

Education

Bachelor of Business Administration - Public Administration

Florida International University, Miami, FL

08.2020

Relevant Coursework: Policy Development and Implementation, Public Sector Budgeting, Personnel Skills for Public Administrators, Administrative Leadership and Behavior, Applied Research Methods for Policy & Management

Minor: Finance

Skills

Logistic Support
Operations Analysis
Customer Liaison
KPI Reporting
Budget Control
Leadership
OSHA Compliance
Microsoft Office Suite

Staff Scheduling
Emotional Intelligence
De-escalation Training
Hiring and Onboarding
Project Management
Labor Management
Strategic Planning
Supply Chain

Timeline

Academic Coordinator - Florida International University

05.2023 - Current

Operations Area Manager - Amazon.com Services LLC

02.2021 - 11.2022

Student-Athlete/Volunteer Coach - Florida International University, FIU