Andrew Thomas
Summary
Experienced in tackling policy issues with dedication and a results-driven mindset. Good problem-solver and organizer with a persuasive style and reputation for efficiency. Knowledgeable about gathering, analyzing and modeling data. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Agency. Forthcoming Public Safety Officer looking to contribute dynamic skills in conflict resolution and diffusing hostile situations. Successful in assisting and responding to all safety-related situations. Versed in community safety and emergency preparedness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Public Safety Officer Assistant
San Manuel Band Of Mission Indians
08.2023 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Investigated reported incidents to protect company assets.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Facilities Technician / Pool Technician
Yaamava At San Manuel Casino Resort And Spa
05.2021 - 08.2023
- Responded to emergency issues quickly to maintain smooth business operations.
- Completed maintenance tasks to keep motor, plumbing and boiler systems operating at peak performance.
- Performed repairs on equipment to maintain optimal production levels.
- Requisitioned supplies and equipment for cleaning and maintenance duties.
- Consulted with managers to discuss major repairs to building operating systems.
- Assisted with maintenance projects and repair of building systems and pool system equipment to promote business and team productivity.
Engineering Pool Technician
Morongo Casino Resort
02.2018 - 04.2020
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Performed upkeep and maintenance of mechanical rooms.
- Completed daily quality assurance duties to provide feedback for improvements.
- Performed basic repairs and maintenance service to maintain pool functionality.
Lead Lifeguard / Spa Attendant
Morongo Casino Resort
05.2015 - 02.2018
- Disposed of spa trash, laundered dirty linens, restocked towels and kept spa premises clean and organized.
- Understood and communicated facility rules and standards and monitored guest activities to verify compliance.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Responded to customer concerns and complaints professionally and promptly to resolve issues.
- Restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.
Lifeguard
Splash Kingdom
04.2015 - 09.2015
- Watched over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Kept equipment in good working order with frequent inspections and minor repairs.
Education
High School Diploma -
Beaumont Senior High School
Beaumont, CA06.2015
Skills
- Verbal and Written Communication
- Calm Under Emergency Situations
- Team Player
- Proficient in Computers
- Adequate Decision Making
- Critical Thinking
- Work Efficiency
- Troubleshooting and Testing
- Positive Interactions
- Problem Resolution
Certification
- BSIS Guard Card
- C.A.R.E. Certification (Mental Health)
- First Aid AED Certification
- Correctional Training Course
- IS 100 200 300 Certification
Timeline
Public Safety Officer Assistant
San Manuel Band Of Mission Indians
08.2023 - Current
Facilities Technician / Pool Technician
Yaamava At San Manuel Casino Resort And Spa
05.2021 - 08.2023
Engineering Pool Technician
Morongo Casino Resort
02.2018 - 04.2020
Lead Lifeguard / Spa Attendant
Morongo Casino Resort
05.2015 - 02.2018
Lifeguard
Splash Kingdom
04.2015 - 09.2015
High School Diploma -
Beaumont Senior High School