Andrew Thompson
San Diego,CA
Summary
To get an open door to maximize my true capacity and add to the association's development. I am looking for a situation in an organization where I can send off my vocation and fabricate a significant range of abilities.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Staybridge Suites Hotel
Houston, TX
02.2024 - 09.2024
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
- Processed payments accurately and efficiently.
Catering Server
Cafe Natalie Catering
Houston, TX
11.2023 - 09.2024
- Prepared and served food items to guests in a timely manner.
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, and dairy-free options at each event.
- Assisted other servers in carrying food trays from the kitchen to the dining area.
Team Member
Leaf & Grain
Houston, Texas
10.2023 - 02.2024
- Performed opening duties, including store cleaning and restocking.
- Communicated effectively with customers, supervisors, and team members.
- Arrived on time for shifts and comply with the company dress code guidelines.
Restaurant Team Member
Chipotle
San Diego
02.2023 - 07.2023
- Greeted and accommodated guests, building a positive experience from the first interaction
- Prepared and served food and beverages to customers
- Maintained cleanliness of the restaurant area, including tables, chairs, floors, counters, and equipment
- Restocked supplies such as napkins, condiments, utensils when needed
- Developed strong communication and interpersonal skills while interacting with customers and co-workers.
Team Member/ Barista
Target/ Starbucks
Brandywine, Maryland
09.2021 - 07.2022
- Arrived on time for shifts and comply to company dress code guidelines
- Performed opening and closing duties, including store cleaning and restocking
- Communicated effectively with customers, supervisors, and team members
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests
- Monitored expiration dates on food items for freshness assurance
- Helped with promotional display setup in accordance with brand guidelines.
Education
Associate in Science (A.S.) in Hospitality Management -
Prince George's Community College
Largo, Maryland05.2023
High School Diploma -
Frederick Douglass High School
Upper Marlboro05.2022
Skills
- Equipment Maintenance
- Stocking and Replenishing
- Safety Understanding
- Attention to Detail
- Heavy Lifting
- Guest Satisfaction
- Station Preparation
- Guest Relations
- Event Setup
- Food Safety
References
References available upon request.
Timeline
Front Desk Agent
Staybridge Suites Hotel
02.2024 - 09.2024
Catering Server
Cafe Natalie Catering
11.2023 - 09.2024
Team Member
Leaf & Grain
10.2023 - 02.2024
Restaurant Team Member
Chipotle
02.2023 - 07.2023
Team Member/ Barista
Target/ Starbucks
09.2021 - 07.2022
Associate in Science (A.S.) in Hospitality Management -
Prince George's Community College
High School Diploma -
Frederick Douglass High School