Andrew Thor-Mason

I trimmed and removed trees, cleaned up the aftermath, and worked as a team to accomplish our daily goals. The main goal of our everyday work was to trim trees away from the powerlines, in a safe and efficient way, while keeping our customers happy.

• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
• I towed vehicles ranging from everyday drivers, to tractor trailers, and everything in between

I did the same things then, as i do now. Trim trees in a safe and officiant manner, while cleaning up the messes that come afterwards.

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Worked as a team to get orders out in a timely and accurate manner.

• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• mixed and poured quality concrete to customer standards and specifications

I drove their bucket truck to every jobsite, and helped clean up the messes when the job was over.

Also provided good customer service to any customer that had questions about the job procedure