Dynamic Records Analyst with extensive experience at the State of Florida Department of State (22+ years in records management), excelling in information management and document control. Proven track record in enhancing operational efficiency and customer satisfaction through meticulous records management and exceptional clerical skills. Committed to maintaining high standards of accuracy and integrity in all records processes.
Overview
22
22
years of professional experience
Work History
Records Analyst
State of Florida Department of State
05.2016 - Current
Assist the Records Center Manager in managing the State Record Center operation
Provide backup and oversight of Records Center operations in the absence of or in conjunction with the Records Center Manager; records and reports information to the bureau chief, records and report building and/or maintenance issues. Assisting in assuring that assignments are completed in accordance with established deadlines and following internal controls.
Performs special projects and assignments that enhance and promote the agency’s programs and services
Performs special projects and assignments that enhance and promote the agency’s programs and services. Completes assigned responsibilities in accordance with stated deadlines, producing work that is complete and accurate and meets project objectives. Completes professional development courses, webinars, or related activities that directly relate to and support the employee’s job responsibilities.
Maintain a high level of customer service when providing records storage services to customers
Provides courteous, prompt and efficient service to both internal and external customers of the Department. Staff will provide records storage services, technical assistance and training.
Security Microfilm Vault storage
Develop, implement and conduct quality control measures for the Security Microfilm Vault including but not limited to: verification of data in Total Recall and verification of relocated items, monitoring of temperature and humidity controls and routine sampling of the condition of materials stored.
Electronic Media Vault storage
Develop, implement and conduct quality control measures for the Electronic Media Vault including but not limited to: verification of customer material locations and space usage, database transition into Total Recall and monitoring of temperature and humidity controls.
On call for emergency / after hours access
Records Technician
State of Florida Department of State
05.2007 - 05.2016
Provide administrative backup to the Records Center and Technical Support Manager's with electronic and microfilm vault duties. Electronic Vault duties include providing secured access and information. Microfilm Vault duties include; performing retrievals and refiles, accessioning new records and providing agencies with assistance.
Provide administrative backup Provide administrative backup to unit coordinators as needed in accordance to current work unit standards and/or procedures. Duties will include monitoring Total Recall or new work orders, processing incoming work orders, scheduling staff time as needed, assist in quality control checks for records eligible for disposal.
Conduct the de-accessioning of records; making sure cartons are logged out of Total Recall, boxes are pulled from the shelf at a rate of 40 boxes per hour, information on agency box labels match the work order information, scanning records to the work order to verify pull from shelf, stack pallets in approved manner, properly secure pallets with shrink wrap and load recycle truck. Reviews all work orders and barcode processing reports for accuracy and errors.
Conduct the accessioning of new records; making sure cartons are properly constructed, agency box labels are filled out correctly and matches the work order information, scanning records into the Total Recall database upon return and placing records on the shelf at a rate of 100 boxes per hour. Reviews all work orders and barcode processing reports for accuracy and errors
Follows internal controls and established timeframes for processing referenced records including pulling at a rate of 30 per hour, indexing, scanning, labeling, relocating and work order documentation; transporting records in Records Center vehicles maintaining the chain of custody; pickup and return records to be re-filed, scanning records back in inventory upon return, scanning records to shelves or boxes at a rate of 30 per hour for files and 200 per hour for boxes. Reviews all work orders and barcode processing reports for accuracy and errors
Senior Clerk
State of Florida Department of State
04.2004 - 05.2007
Perform accessioning functions at the Records Center in accordance to current work unit procedures. Inspect boxes during pickup to ensure boxes are properly constructed and labels are filled out.
Provide agencies with records delivery and pickup service completing runs in a timely manner. The amount of time spent on the runs will vary daily due to work load and will be conducted according to current work unit standards and/or procedures. Maintain integrity of customer records by following inbound and outbound procedures.
OPS Clerk
State of Florida Department of State
03.2003 - 04.2005
Perform accessioning functions at the Records Center in accordance to current work unit procedures. Inspect boxes during pickup to ensure boxes are properly constructed and labels are filled out.
Provide agencies with records delivery and pickup service completing runs in a timely manner. The amount of time spent on the runs will vary daily due to work load and will be conducted according to current work unit standards and/or procedures. Maintain integrity of customer records by following inbound and outbound procedures.
Assist and provided back up to the Senior clerks and Record Techs while in the warehouse or runs
Hiring and Recruiting Manager at Department Of Children and Families, State of FloridaHiring and Recruiting Manager at Department Of Children and Families, State of Florida